Table 13. LCD Message Troubleshooting
CHECKSUM ERROR
FLUSHING QUEUES
The printer received
the complete program
but the checksum did
not match. The data
may have been
corrupted during
download.
1.
Power off the printer for 15
seconds, then power back on.
2.
If the problem persists, contact
your authorized customer
service representative.
The validator detected
that the barcode fails
checksum or is
missing
the checksum digit.
Verify that the checksum digit
exists in the barcode and that it
is
the correct value.
CONTRAST TOO LOW
Check media
Data validation error: the contrast between bars and spaces is
not sufficient. This can be caused by too little heat in the
thermal transfer or by use of colored media or ribbons.
1.
Increase Media > Image > Print Intensity or reduce Media
> Speed > Print Speed in the menu or via host software.
2.
Change media (another option).
3.
Set Symbol Contrast = 0% (to disable it) in the
VALIDATOR menu.
CUTTER FAULT
Jam or Cut Fail
Cutter assembly is
not in the closed
position.
Cutter option was
not able to
complete a full cut
cycle due to a
jam.
Cutter PCBA
detected current
overload and
opened circuit
breaker on cutter
PCBA.
1.
Place the cutter assembly
in the closed (up) position.
2.
Clear obstruction from the
cutter assembly.
3.
Insure media thickness is
within specification.
4.
Wait a few minutes for the
cutter circuit breaker to
automatically reset.
5.
Press PAUSE to clear the
fault message and resume
printing.
Diagnostic Entry:
Power-up Key Request
Debugger CD Command
Debugger HALT Command
Diagnostic mode was entered from a special key sequence or
the debugger.
No action required.
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