Table 13. LCD Message Troubleshooting
• A label was
detected at the
front of the printer
by the Label
Taken
Sensor. This is the
normal reminder
message when
Peel-Off Media Handling
has been selected.
• A label was
removed, but the
“Remove Label”
message
remained.
• The incorrect
Media Handling
mode was
selected.
1.
Remove the label from the
front of the printer to allow
the next
label to print.
2.
Verify that a front door
assembly is installed on
the printer and
that it is
properly closed. Ensure
that no debris is
obstructing
the door mirror
or the Label Taken Sensor.
3.
Change Media > Handling > Media Handling to
the correct
selection.
Replace printhead for
optimal print quality
The printhead has reached the end of the warranty life.
The supply spool is
getting low.
If there is a large
amount of ribbon
still on the supply
spool,
then the
Ribbon Low
message is being
displayed falsely.
1.
Replace ribbon.
2.
Disable Media > Ribbon > Ribbon Low.
The ribbon supply
spool is empty or the ribbon has
broken.
1.
Replace ribbon.
2.
Reinstall ribbon.
The software being
used is not correct for
the printer.
1.
Load the correct software.
2.
If the problem persists,
contact your authorized
customer
service
representative.
NOTE:
# represents source of the error where:
1 = Failure during 3 button download
2 = Failure during 2 button download
3 = Failure during power up
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