ERROR CODES
B404 4-8 SM
Code Meaning Suggested Cause/Action
6-21
V.21 flag detected during
high speed modem
communication
• The other terminal may be defective or
incompatible.
6-22 The machine resets the
sequence because of an
abnormal handshake in the
V.34 control channel
• Check for line noise.
• If the same error occurs frequently, replace the
FCU.
• Defective remote terminal.
6-99 V.21 signal not stopped
within 6 s
• Replace the FCU.
9-61 Memory overflow occurs
during reception
Check the SAF.
22-00
Original length exceeded
the maximum scan length
• Divide the original into a few pages.
• Check the resolution used for scanning. Lower
the scan resolution if possible.
• Add optional page memory.
22-01 Memory overflow while
receiving
• Wait for the files in the queue to be sent.
• Delete unnecessary files from memory.
• Transfer the substitute reception files to an
another fax machine, if the machine’s printer is
busy or out of order.
• Expand SAF memory.
22-02
Tx or rx job stalled due to
line disconnection at the
other end
• The job started normally but did not finish
normally; data may or may not have been
received fully.
• Restart the machine.
22-04
The machine cannot store
received data in the SAF
• Update the ROM
• Replace the FCU.
23-00
Data read timeout during
construction
• Restart the machine.
• Replace the FCU
25-00 The machine software
resets itself after a fatal
transmission error occurred
• Update the ROM
• Replace the FCU.
F0-xx V.34 modem error
• Replace the FCU.