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ERROR CODE and TROUBLESHOOTING
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[E360] 4th drawer transport jam (not reaching the 3rd drawer transport sensor)
[E370] 3rd drawer transport jam (Paper not reaching the 3rd drawer transport sensor)
2nd drawer transport sensor
Feed motor
PFC board
Rollers
Classification Error item
Paper transport jam The paper does not reach the 3rd drawer transport sensor
after it has passed the 4th drawer feed sensor.
Check item Measures
3rd drawer transport sensor • Sensor check
(Perform the input check: 03-[SCAN]ON/[1]/[B])
• Connector check
• Harness check
3rd drawer transport clutch • Clutch check
(Perform the output check: 03-252)
• Connector check
• Harness check
4th drawer transport clutch • Clutch check
(Perform the output check: 03-253)
• Connector check
• Harness check
Feed motor • Motor check
(Perform the output check: 03-122/172)
• Connector check
• Harness check
PFC board • Connector check (CN502, CN505)
• Board check
Drive unit, Rollers • Gear check
• Roller check
Replace parts Remarks
4rd drawer transport clutch
3rd drawer transport sensor
3rd drawer transport clutch
Feed motor
PFC board
Rollers
Classification Error item
Paper transport jam Paper fed from the 3rd drawer does not reach the 3rd drawer
transport sensor.
Replace parts Remarks