Problem Solving
Xerox 4112/4127 Copier/Printer 12-9
User Guide
Dirt appears at
equal intervals.
Dirt on the paper feed path. Print a few pages.
The drum cartridge is
depleted or damaged.
Contact the Customer Support Center.
White dots appear
in black filled areas.
The paper in use is
unsuitable.
Load suitable paper.
Refer to Loading Paper into Trays on page 8-1.
The drum cartridge is
depleted or damaged.
Contact the Customer Support Center.
- Printed toner
smudges when
rubbed with your
finger.
- Toner is not fused
to the paper.
- The paper is dirtied
with toner.
Is the paper damp? Replace with paper from a new ream.
Refer to Loading Paper into Trays on page 8-1.
The paper in use is
unsuitable.
Load suitable paper.
Refer to Loading Paper into Trays on page 8-1.
The entire paper
area is printed black.
The drum cartridge is
depleted or damaged.
Contact the Customer Support Center.
High-voltage power supply
malfunction.
Contact the Customer Support Center.
Symptoms Check Remedy