Problem Solving
Xerox 4112/4127 Copier/Printer 12-15
User Guide
Symptoms Causes and Actions
Images on the copy are
skewed
Yes Cause The paper tray is not set properly.
If NO, go to next
symptom.
Action Set the tray by firmly pushing it in as far as possible.
Refer to Loading Paper into Trays on page 8-1.
If problem is not solved, go to next Cause/Action.
Cause The paper guide for Tray 5 (Bypass) is misaligned.
Action Load the paper correctly, and align the paper guide with
the edge of the paper.
Refer to Loading Paper into Tray 5 (Bypass) on page 8-5.
Copies are not made at
the desired size
YES Cause The document glass or the document cover is dirty.
If NO, go to next
symptom.
Action Clean the document glass or the document cover.
Refer to Cleaning the Document Cover and Document
Glass on page 11-14.
If problem is not solved, go to next Cause/Action.
Cause The document is made of highly transparent material like
a transparency.
Action Place a white sheet of paper on the document before
copying.
If problem is not solved, go to next Cause/Action.
Cause The document is misaligned.
Action Load the document correctly.
Refer to Loading Documents on page 2-1.
If problem is not solved, go to next Cause/Action.
Cause The document guides are in an incorrect position.
Action Load the document correctly, and align the document
guides with the edges of the document.
Refer to Loading Documents on page 2-1.
If problem is not solved, go to next Cause/Action.
Cause The document is a non-standard size.
Action Enter the document size and then copy.
Refer to Original Size on page 2-25.
If problem is not solved, go to next Cause/Action.
Cause The document is folded or bent.
Action Straighten and properly reset the document.
Refer to Loading Documents on page 2-1.