Problem Solving
Xerox 4112/4127 Copier/Printer 12-29
User Guide
016-711 m Cause: The configured maximum e-mail size has been exceeded.
Remedy: Take one of the following actions and resend the e-mail:
Decrease document pages
Reduce the Scan Resolution
Reduce the Scan Magnification
Have the system administrator increase your Maximum Send E-mail
Data Size
016-712 m Refer to 003-751.
016-713 m Cause: The password set to the folder and the inputted password
were not in agreement.
Remedy: Enter the correct password.
016-714 m Cause: Specified folder does not exist.
Remedy: Create a folder or specify the existing folder.
016-716 m Cause: Unable to spool TIFF file because of insufficient disk space.
Remedy: Remove unnecessary documents and users stored on the
printer and then attach the hard disk. When attaching a hard disk,
contact the Customer Support Center.
Refer to Delete Documents After Retrieval on page 5-1.
016-718 m Cause: PCL print data could not be processed as there was
insufficient memory.
Remedy: Reduce resolution, cancel 2 Sided printing or N up, and
retry printing.
016-719 m Cause: PCL print data could not be processed as there was
insufficient memory.
Remedy: Increase the size of the print page buffer.
016-720 m Cause: The PCL print data included a command which cannot be
processed.
Remedy: Confirm the print data and try to print again.
016-721 mmCause: An error occurred during print processing. Probable causes
are as follows:
1. Printing was instructed by Automatic Tray Selection when Paper
Type Priority is set to
Automatic Tray switching Off for all paper in the Common
Settings.
2. ESC/P command error
Remedy: For 1, when printing by Automatic Tray Selection, set one
of the paper types to a setting other than
Automatic Tray Switching Off in Paper Type Priority.
For 2, check print data.
Refer to “Paper Type Priority” in the System Administration Guide.
016-722 m Cause: Unsupported staple position is specified.
Remedy: Confirm the position, and specify the print data again.
016-723 m Cause: Unsupported punch position is specified.
Remedy: Confirm the position, and specify the print data again.
016-728 m Cause: An unsupported tag was included in the TIFF file.
Remedy: Check the print data.
Refer to Generic Scan Screen Features on page 3-2.
Error Code
Category
Cause and Remedy
C P S
M
O