Problem Solving
Xerox 4112/4127 Copier/Printer 12-37
User Guide
073-210 m Cause: Paper Tray 3 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than
Paper Tray 3 can be used.
074-210 m Cause: Paper Tray 4 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than
Paper Tray 4 can be used.
075-210
075-211
m Cause: Paper Tray 5 (bypass) malfunctioned.
Remedy: Power-cycle the machine. If the tray error is not fixed by
performing the relevant remedy, contact the Customer Support
Center.
077-142 m Cause: A “Pretransfer sensor ON” indicates a jam; this jam may be
caused by any of the following conditions: An error by the
Pretransfer sensor, a worn fuser roll, foreign material (such as paper)
in the machine, or using media stock that is not supported by the
machine.
Remedy: Clear jammed paper.
078-210
078-211
m Cause: Optional High Capacity Feeder Tray (paper trays 6 & 7)
malfunctioned.
Remedy: Check the paper setting of paper trays 6 and 7 and power-
cycle the machine. If the trays errors are not fixed by performing
the relevant remedy, contact the Customer Support Center. Trays
other than 6 and 7 may be used in the interim.
078-213
078-214
078-282
078-283
m Cause: Paper Tray 5 (Bypass) malfunctioned.
Remedy: Power-cycle the machine. If the tray errors are not fixed by
performing the relevant remedy, contact the Customer Support
Center.
078-260
078-261
078-262
078-263
078-264
078-265
078-266
078-267
078-268
078-269
078-270
078-271
078-272
078-273
078-274
078-275
078-276
078-277
078-278
078-279
078-280
O Cause: Paper Tray 6 malfunctioned.
Remedy: Check the paper loaded in Tray 6. Power off and then
power on the machine. If the tray errors are not fixed by performing
the relevant remedy, contact the Customer Support Center.
078-281 m Check the paper loaded in Tray 5 and then power off/on the printer.
078-282 m Power off/on the printer.
Error Code
Category
Cause and Remedy
C P S
M
O
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