Problem Solving
12-40 Xerox 4112/4127 Copier/Printer
User Guide
Remedies are described in this section for situations in which the following messages are
displayed.
Error Code
Message
Category
Cause and Remedy
C P S
M
O
A malfunction
occurred.
Power-cycle
the machine.
(xxx-yyy)
mmmmmCause: An error occurred.
Remedy: Turn off the power, wait until the Control Panel display
goes dark and then turn on power again.
If the message persists, record the displayed contents for (xxx-
yyy). Switch off the machine immediately, wait for the Control
Panel display to go dark and contact the Customer Support
Center.
Completed
with an error.
(xxx-yyy)
mmmmmCause: An error occurred and the job completed.
Remedy: Retry operation after waiting for a period.
A fault has
occurred. The
machine has
rebooted.
Select Close.
When in
doubt, report
the
malfunction
to our Call
Center.
(xxx-yyy)
mmmmmCause: An auto-recoverable internal error occurred and the
machine restarted automatically.
Remedy: Select the Close button. The machine is operating
normally now. If the error persists, call contact the Customer
Support Center.