Xerox ColorQube 9301

February 2013
2-5
ColorQube® 9303 Family
Status Indicator RAPs
20-710-00, 20-711-00 Image Overwrite Error RAP......................................................... 2-277
20A Fax Entry RAP ......................................................................................................... 2-278
20B Unable To Send A Fax RAP .................................................................................... 2-278
20C Unable To Send A Fax To Some Machines RAP.................................................... 2-279
20D Unable To Receive A Fax RAP ............................................................................... 2-280
20E Fax Will Not Print RAP............................................................................................. 2-281
20F Fax Tab Not Available RAP ..................................................................................... 2-281
20G Fax Module Checkout.............................................................................................. 2-282
20H Fax Problems on Digital Networks RAP .................................................................. 2-282
Chain 22 - System Errors
22-300-05 to 22-309-04 Other Network Faults 24 RAP .................................................. 2-283
22-310-04 to 22-318-04 Other Network Faults 25 RAP .................................................. 2-283
22-315-04 One or More Modules Did Not Respond RAP ............................................... 2-284
22-319-04 IOT Integrity Problem While Printing a Job RAP ........................................... 2-284
22-321-00 SM Failed to Remove Scan to File RAP........................................................ 2-285
22-321-04 Proposal Response Time Out Error RAP ...................................................... 2-285
22-325-01 Cleaning Unit Extended Life Mode Entered RAP .......................................... 2-286
22-328-00 Incomplete System Information RAP............................................................. 2-286
22-330-00 Page Pack PIN Entry Locked RAP ................................................................ 2-287
22-330-01 List Jobs Request Timed Out Between UI and Copy Controller RAP............ 2-287
22-330-02 List Jobs Request Timed Out Between Copy Controller and ESS Print
Service RAP.................................................................................................................... 2-288
22-330-03 List Jobs Request Timed Out Between Copy Controller and Scan to File
Service RAP.................................................................................................................... 2-288
22-330-04 List Jobs Request Timed Out Between Copy Controller and Scan to Fax
Service RAP.................................................................................................................... 2-289
22-330-05 List Jobs Request Timed Out Between Queue Utility and DC Job Service RAP2-289
22-330-06 ESS Scan to Distribution Service not Responding to List Jobs RPC Call RAP 2-290
22-350-01, 22-350-02 Software Detects Non-Valid Xerox SOK RAP............................. 2-290
22-351-01 to 22-351-03 SOK Write Failure RAP ............................................................ 2-291
22-352-00 Serial Number Missing RAP .......................................................................... 2-291
22-360-00 Service Plan Mismatch RAP.......................................................................... 2-292
22-371-00, 22-372-00 Fax Application Registration Error RAP ...................................... 2-292
22-701-04 Module Completion Message Received RAP................................................ 2-293
22-720-00 Service Registry Bad Data/Corrupted RAP ................................................... 2-293
22-721-00 No Response From The Service Registry RAP............................................. 2-294
22-750-04 to 22-755-17 Configuration Mismatch RAP ................................................... 2-294
Chain 42 - Fans and Cooling
42-504-00 Enclosure Fan Over Current RAP.................................................................. 2-295
42-505-00 Abatement Fan Over Current RAP ................................................................ 2-295
Chain 62 - Scanner
62-277-00 Scanner to DADH Communication Fail Entry RAP........................................ 2-297
62-310-00 Scanner to Single Board Controller Communication Fail RAP ...................... 2-297
62-450-00 to 62-472-00 Calibration Failure RAP............................................................ 2-298
62-473-00 UART RX Wrap Error RAP ............................................................................ 2-299
62-474-00, 62-475-00 Stepper Speed/Reset Error RAP................................................. 2-299
62-476-00 Scan Carriage Home Sensor RAP................................................................. 2-300
62-477-00 to 62-481-00 Timing Errors RAP.................................................................... 2-301
62-484-00 Apps Code Not Present RAP......................................................................... 2-301
62-485-00 +12V Supply Error RAP ................................................................................. 2-302
62-486-00 +24V Supply Error RAP ................................................................................. 2-302
62-487-00 System Phase Lock Loop (PLL) Error RAP................................................... 2-303
62A Scanning Document Size RAP ................................................................................ 2-303
62B LED Exposure Lamp Failure RAP ........................................................................... 2-304
Chain 70 to 75 - Paper Supply
70-312-00 Tray 1 to Tray 3 Communication Failure RAP ............................................... 2-305
70-305-00, 70-325-00 Lower Left Door Open RAP......................................................... 2-305
71-101-00 to 71-161-00 Tray 1 Mis-Feed Jam RAP ....................................................... 2-306
71-215-00 Tray 1 Elevate Up Failure RAP...................................................................... 2-307
71-320-00 Tray 1 Open In Run RAP............................................................................... 2-308
71A Tray 1 Empty RAP ................................................................................................... 2-308
71B Tray 1 Wrong Size Paper RAP ................................................................................ 2-309
72-101-00 to 72-161-00 Tray 2 Mis-Feed Jam RAP ....................................................... 2-310
72-215-00 Tray 2 Elevate Up Failure RAP...................................................................... 2-311
72-320-00 Tray 2 Open in Run RAP ............................................................................... 2-312
72A Tray 2 Empty RAP ................................................................................................... 2-312
72B Tray 2 Wrong Size Paper RAP ................................................................................ 2-313
73-101-00 to 73-161-00 Tray 3 Mis-Feed Jam RAP ....................................................... 2-314
73-212-00 Tray 3 Elevate Encoder Failure RAP............................................................. 2-315
73-215-00 Tray 3 Hoist Failure RAP ............................................................................... 2-316
73-320-00 Tray 3 Open in Run RAP ............................................................................... 2-317
73-325-00 Feeder HT Drawer Open in Run RAP............................................................ 2-317
73A Tray 3 Out of Paper RAP......................................................................................... 2-318
74-101-00, 74-160-00 to 74-161-00 Bypass Tray 4 Mis-Feed RAP................................ 2-318
74-120-00 Bypass Tray 4 Guides Move in Run RAP...................................................... 2-319
74-214-00 Bypass Tray 4 Nudger Failure RAP............................................................... 2-319
74A Bypass Tray 4 Size Sensing Problems RAP ........................................................... 2-320
75-101-00, 75-160-00 to 75-161-00 Tray 5 Mis-Feed RAP............................................. 2-321
75-212-00, 75-215-00 Tray 5 Elevate Up Failure RAP ................................................... 2-322
75-213-00, 75-216-00 Tray 5 Elevate Down Failure RAP............................................... 2-323
75-312-00 IME to Tray 5 Communication Failure RAP................................................... 2-324
75-320-00 Tray 5 Opened In Run RAP........................................................................... 2-325
75-325-00 Tray 5 Undocked In Run RAP........................................................................ 2-325
75A Tray 5 Door Open During Run RAP......................................................................... 2-326
75B Tray 5 Empty RAP ................................................................................................... 2-326
Chain 82 to 89 - Paper Transport
82-110-00 to 82-114-00, 82-152-00, 82-157-00 to 82-159-00, 82-164-00 to 82-166-00
Media Path Sensor (5) RAP............................................................................................ 2-327
82-125-00 to 82-133-00, 82-153-00, 82-160-00, 82-162-00, 82-163-00 Confirm
Sensor (16) RAP ............................................................................................................. 2-328
82-132-00, 82-155-00 Media Path Sensor 16 Duplex Mode RAP .................................. 2-329
82-133-00 Media Path Sensor 16 Time out from Tray 5 RAP......................................... 2-330
82-140-00, 82-142-00 Media Path Sheet Too Wide or Narrow RAP .............................. 2-331
82-141-00, 82-147-00, 82-148-00, 82-154-00 Media Path Sensor 14 RAP.................... 2-332
82-145-00, 82-146-00, 82-150-00, 82-151-00, 82-156-00
Media Path Sensor 14 Time Out in Duplex Mode RAP................................................... 2-334
82-161-00 Early Confirm Timeout RAP........................................................................... 2-336
82-500-00, 82-501-00 Vertical Transport Motor M2 Failure RAP.................................... 2-337
82-502-00, 82-503-00 Horizontal Transport Motor M6 Failure RAP ............................... 2-338