Configuration Parameters
493
Description It configures the disposition code name which must match one of the names configured on BroadWorks.
Permitted
Values
String within 99 characters
Default Blank
Parameter
account.X.supervisor_info_code.Y
[1][2]
<MAC>.cfg
Description It configures the supervisor number.
Permitted
Values
Integer from 1 to 2147483647
Default Blank
Parameter
account.X.supervisor_info_code_name.Y
[1][2]
<MAC>.cfg
Description It configures the supervisor name.
Permitted
Values
String within 99 characters
Default Blank
Parameter
account.X.call_center.call_info_enable
[1]
<MAC>.cfg
Description It enables or disables the call center call information feature.
Permitted
Values
0-Disabled
1-Enabled
Default 0
Parameter
account.X.call_center.show_call_info_time
[1]
<MAC>.cfg
Description It configures the interval (in seconds) to specify how long the call center call information displays.
Permitted
Values
Integer from 1 to 86400
Default 30
Parameter
account.X.call_center.disp_code_enable
[1]
<MAC>.cfg
Description It enables or disables the disposition code feature.
Permitted
Values
0-Disabled
1-Enabled
Default 0
Parameter
account.X.call_center.trace_enable
[1]
<MAC>.cfg
Description It enables or disables the customer originated trace feature.
Permitted
Values
0-Disabled
1-Enabled, it is used to trace the origin of an obscene, harassing, or threatening call.
Default 0
Parameter
account.X.call_center.emergency_enable
[1]
<MAC>.cfg
Description It enables or disables the emergency escalation feature.
Permitted
0-Disabled