Advanced Features
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l FAC mode: parks the call to the local extension or a desired extension through dialing the park code.
l Transfer mode: parks the call to the shared parking lot through performing a blind transfer. For some servers, the
system will return a specific call park retrieve number (park retrieve code) from which the call can be retrieved after
parking successfully.
Topics
Call Park and Retrieve Configuration
Example: Setting Call Park and Retrieve in FAC Mode
Example: Setting Call Park and Retrieve in Transfer Mode
Call Park and Retrieve Configuration
The following table lists the parameters you can use to configure call park and retrieve.
Parameter features.call_park.park_mode <y0000000000xx>.cfg
Description
It configures the call park mode.
Note: It is not applicable to CP960 phones.
Permitted
Values
1-FAC, park a call through dialing the call park code.
2-Transfer, blind transfer the call to a shared parking lot.
Default 2
Web UI Features->Pick up & Park->Call Park Mode
Parameter features.call_park.enable <y0000000000xx>.cfg
Description
It enables or disables the user to use Park and Retrieve soft keys when performing call park feature.
Note: It is not applicable to CP960 phones.
Permitted
Values
0-Disabled
1-Enabled, the phone will display the Park soft key during a call, and display the Retrieve soft key on the
Dialing screen.
Default 0
Web UI Features->Pick up & Park->Call Park
Parameter features.call_park.park_code <y0000000000xx>.cfg
Description
It configures the call park code for FAC call park mode, or configures shared parking lot for Transfer call
park mode.
Note: It is not applicable to CP960 phones.
Permitted
Values
String within 32 characters
Default Blank
Web UI Features->Pick up & Park->Call Park Code
Parameter features.call_park.park_retrieve_code <y0000000000xx>.cfg
Description
It configures the park retrieve code for FAC call park mode, or configures retrieve parking lot for Transfer
call park mode.
Note: It is not applicable to CP960 phones.
Permitted
String within 32 characters