Troubleshooting Methods
435
Note: We recommend that you do not disable this feature.
Permitted
Values
0-Disabled, the phone will stop recording log to the log files (<MAC>-boot.log and <MAC>-sys.log) loc-
ally. The log files recorded before are still kept on the phone.
1-Enabled, the phone will continue to record log to the log files (<MAC>-boot.log and <MAC>-sys.log)
locally. You can upload the local log files to the provisioning server or a specific server or export them to
the local system.
Default 1
Web UI Settings->Configuration->Enable Local Log
Parameter static.local_log.level <y0000000000xx>.cfg
Description
It configures the lowest level of local log information to be rendered to the <MAC>-sys.log file.
When you choose a log level, it includes all events of an equal or higher severity level and excludes
events of a lower severity level. The logging level you choose determines the lowest severity of events to
log.
Permitted
Values
0-system is unusable
1-action must be taken immediately
2-critical condition
3-error conditions
4-warning conditions
5-normal but significant condition
6-informational
Default 3
Web UI Settings->Configuration->Local Log Level
Parameter static.local_log.max_file_size <y0000000000xx>.cfg
Description
It configures the maximum size (in KB) of the log files (<MAC>-boot.log and <MAC>-sys.log) can be
stored on the IP phone.
When this size is about to be exceeded,
(1) If the local log files are configured to be uploaded to the server by the parameter “static.auto_pro-
vision.local_log.backup.enable”, the phone will clear all the local log files on the phone once successfully
backing up.
(2) If “static.auto_provision.local_log.backup.enable” is set to 0 (Disabled), the phone will erase half of the
logs from the oldest log information on the phone.
Example:
static.local_log.max_file_size = 1024
Permitted
Values
Integer from 2048 to 20480
Default
1024
20480
Web UI Settings->Configuration->Max Log File Size (2048-20480KB)