96 1100 Series Nano Pump Service Manual
2 Troubleshooting and Test Functions
Unstable column flow and/or system pressure
In the micro mode, the pump flow control system is active. The flow control 
system continuously measures the actual value of column flow, and maintains 
the requested column flow despite changes in system restriction. If the flow 
control becomes defective, actual column flow, hence system pressure, will 
fluctuate. If the system offers a changing restriction to the pump, actual 
column flow will fluctuate as the pump tries to maintain flow against the 
changing restriction. Therefore, in the micro mode, unstable column flow and 
unstable system pressure usually appear together.
Table 9 Unstable column flow and/or system pressure: Possible Causes and Suggested Actions
Possible Causes  Suggested Actions  Notes
The flow setpoint is below the 
recommended minimum 
value.
• Make sure that the column flow setpoint is 
above the recommended minimum setpoint:
Normal mode  100µl/min
Micro mode, 20 µl flow sensor  
1µl/min
Micro mode, 100 µl flow sensor  
10 µl/min
The system pressure is 
insufficient for reliable flow 
control (micro mode).
• Make sure that there is at least 20 bar pressure 
being developed after the pump. 
• Add an additional capillary after the pump if 
required.
Leaks somewhere in the 
system. 
• Use a flashlight and absorbent tissue to search 
for leaks throughout the system. Check for leaks 
after the pump, and inside the pump (valves, 
fittings, etc.)
• If operating in the micro mode, perform the 
micro mode pressure test. If operating in the 
normal mode, perform the normal mode 
pressure test. 
At very low flow rates, a leak may 
never accumulate enough liquid to 
trigger the module leak sensors. Low 
flow rate leaks are also very hard to 
see.
Refer to the Nano Pump Service 
Manual "Testing your Nano Pump" 
on page 65, "Normal Mode Pressure 
Te s t "  on page 68.
One or more solvent channels 
are not correctly purged. 
%Ripple might also be too 
high.
• Perform a 2-minute purge at 2500 µl/min for 
each solvent channel.
This is especially likely if the system 
has been unused for more than one 
day.
Dirty solvent inlet filters. 
Solvent intake is being 
restricted. %Ripple might 
also be too high.
• Temporarily remove solvent inlet filters to see if 
they are the cause of the problem. If so, clean or 
replace the solvent inlet filters. 
To minimize this problem, prefilter 
the mobile phase, and take 
precautions against algae formation 
in the water.