Alcatel-Lucent OpenTouch - Use Cases; No Acapi Connection

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064
140/182
Ed.15 / June 2013
3. Search on MyIC Desktop:
=> correct as well
17.3.1.4 Conclusion
This current scenario purpose was to show relationship between clients (hard/soft phones), udas, 8770,
ldap, OXE, ... and the use of troubleshooting tools.
We have created a new LDAP connection to the same 8770 server instead of fixing the existing one which
could be considered as an incorrect investigation.
It has to be considered for training purpose and can be extended to other scenario.
17.4 Use cases
17.4.1 No acapi connection
Symptom : the acapi can not connect the pbx
Diagnosis : /usr/bin//ldapsearch -h localhost -p 8389 -D uid=adminacapi,cn=acapi,o=nmc -w superuser -x -b
o=nmc objectclass=a4400pbx :
# extended LDIF
#
# LDAPv3
# base <o=nmc> with scope subtree
# filter: objectclass=a4400pbx
# requesting: ALL
#
# 1, 0, 0, nmc
dn: SubnetworkNodeNumber=1,SubnetworkNumber=0,NetworkNumber=0,o=nmc
SubnetworkNodeNumber: 1
objectClass: top
objectClass: device
objectClass: A4400Pbx
MibDelivery: j2.501
MibPatchId: 21
PbxDelivery: j2.501
PbxPatchId: 16
Properties:: bG9jaz17Tk1DfSFTf39qcmtgZ31rSGRjZl9nZ2p4YiMxK01sbXFxdnFvfWJVeWxuY
nMwIjpJYXl4YXxlX3xhZW5+Lzw7byhlZ3M=
cn: tsse107
IPAddress: 172.27.138.107
FtpUserName: adfexc
FtpPassWord:: e05NQ31xZGp8fn8=
CmisdPassWord: {NMC}
DomainManagement: 0