Alcatel-Lucent OpenTouch - Associated Trouble Shooting Guides; Get the Version; 4 Deployment and Repair; Server Deployment

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
Ed.15 / June 2013
17/182
TG0064
TC1575 Technical Release Note for OmniTouch 8450 Fax Software OFS Software Version R6.6.0.16
TC1613 OpenTouch R1.0.1 - Technical Release Note R1.0.100.050
TC1615 Technical Release Note for 8082 My IC Phone R200 in a Business environment (OmniPCX
Office, OpenTouch) - 1.030.x
TC1616 Technical Release Note for My IC Phone Synchronizer - version 1.1.x
TC1628 Technical Release Note for OpenTouch R1.0.100.050 Hotfix
TC1644 Technical Release Note for OmniPCX Enterprise Release 10.1 - Version J2.501.11.c
TC1651 Technical Release Note for OpenTouch R1.0.100.060
TC1662 Technical Release Note for 8082 My IC Phone R200 in Business mode - 1.034.x
TC1674 Technical Release Note for OpenTouch R1.1.000.060
TC1677 Technical Release Note for MIC BlackBerry on OpenTouch: MIC BlackBerry 4.0.8.3
TC1679 Technical Release Note for 8082 My IC Phone R250 in a Business environment (OmniPCX
Office, OpenTouch) - 1.08.x
TC1692 Technical Release Note of 8082 My IC Phone R200/1.035.x (Business mode) BLACKBERRY
4.1.8.2, MIC Android 4.1-2.0.28.1
TC1701 Technical Release Notes R1.1.000.080
TC1703 Technical Release Notes R250/1.010.x
3.1.5 Associated Trouble shooting guides
TG0025 ACS trouble shooting guide (MyTeamWork)
TG0042 Session Initiation Protocol (SIP)
TG0056 Mobility Troubleshooting Guide for OmniPCX Enterprise / ICS / OpenTouch
TG0065 My IC Phone OT 8082 Troubleshooting Guide
3.2 Get the version
The versions of the components are stored in a version.txt file located in /opt/Alcatel-Lucent :
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Product : OpenTouchâ„¢ Business Edition 1.0
Version : 1.0.005.000
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4. Deployment and Repair
4.1 Server deployment
4.1.1 How to access to Raid config with DL380G7
Problem: a brand new DL380 G7 and I want to configure RAID 1 or RAID 5 before installing the Linux.The
BIOS menu for RAID has disappeared and the smartstart CD is not shipped with the server.
Solution: when proposed to hit F9 for BioS setup, hit F8.
Then on the next menu if you hit F8 you’ll enter iLO config.
Then when you exit iLO if you press F8 again you enter the RAID array config.
Nota : when server start press F8 to have the start up info displayed
4.1.2 How to check the firmware of the DL380G7
Search "HP CISS Driver" in /var/log/dmesg : for DL380G7 the version must be at least V3.6.22 and not
V3.6.20
Check in HP web site if any alert on hardware platform