Alcatel-Lucent OpenTouch R1.x Troubleshooting guide 
 
 
 
Checks: Look for important VSZ, %CPU and %MEM results. Match application names and PIDs. 
Sample output 2: 
 
 
Checks: Look for dependencies, each process is started by a father. The init process has PID number 1 so it 
will father many processes. In the sample output above, PID 605 has been started by PID 28260. Processes 
IDs are re-used so a higher number is not always a more recent process. 
In order to list the processes sorted by their memory virtual size, use the following command: 
ps –auxww | sort –k 5 –rn > list_of_processes 
The file list_of_processes will contain the list of processes and their virtual memory size. The first process in 
the list will be the one with the biggest virtual memory size. 
20.4  Memory load 
See also top 
20.4.1 free - Physical memory and swap status 
User: htuser 
Command: free –m (to display the size in Megabytes) 
Sample output: 
 
 
  Total  used  free  shared  buffers  cached 
Mem:  16436692  16285400  151292  0  315128  5343592 
-/+ buffers/cache:  10626680  5810012 
Swap:  18513912  308  18513604 
ps auxwww 
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND 
root 1 0.0 0.0 10352 696 ? Ss Oct20 0:02 init [3] 
... 
root 398 0.0 0.1 249024 27824 ? Sl Oct20 3:12 /opt/Alcatel- 
Lucent/jdk/bin/java -server -Xmx96m -Decc.applicationName=ompinfra - 
Dlog4j.configuration=/opt/Alcatel-Lucent/starter/traces.xml - 
Decc.path=/opt/Alcatel-Lucent/ecc.properties -Decc.logsDir=/opt/Alcatel- 
Lucent/logs com.alcatel.cmp.Starter ompinfra start 
root 434 0.0 0.0 63880 1192 ? S Oct20 0:00 /bin/sh 
/opt/Alcatel-Lucent/ompinfra/bin/run.sh -Decc.applicationName=ompinfra - 
Decc.path=/opt/Alcatel-Lucent/ecc.properties -Decc.logsDir=/opt/Alcatel- 
Lucent/logs -Djboss.server.log.dir=/opt/Alcatel-Lucent/logs/ompinfra -c minimal 
root 467 3.1 1.5 637360 262212 ? Sl Oct20 222:28 /opt/Alcatel- 
Lucent/jdk/bin/java -Dprogram.name=run.sh -server -Xms128m -Xmx256m - 
XX:MaxPermSize=128m -Dorg.jboss.resolver.warning=true - 
Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000 - 
Djboss.platform.mbeanserver -Djava.net.preferIPv4Stack=true - 
Djava.endorsed.dirs=/opt/Alcatel-Lucent/ompinfra/lib/endorsed -classpath 
/opt/Alcatel-Lucent/ompinfra/bin/run.jar:/opt/Alcatel-Lucent/jdk/lib/tools.jar 
org.jboss.Main -Decc.applicationName=ompinfra -Decc.path=/opt/Alcatel- 
Lucent/ecc.properties -Decc.logsDir=/opt/Alcatel-Lucent/logs - 
Djboss.server.log.dir=/opt/Alcatel-Lucent/logs/ompinfra -c minimal 
ps -edf 
UID PID PPID C STIME TTY TIME CMD 
root 1 0 0 Oct20 ? 00:00:02 init [3] 
... 
htuser 605 28260 4 16:38 ? 00:03:18 /opt/Alcatel- 
Lucent/apache/bin/httpd -DFORCE_SSL_ALL -DACS -d /opt/Alcatel-Lucent/apache -f 
/opt/Alcatel-Lucen 
t/apache/conf/httpd.conf -E /opt/Alcatel-Lucent/logs/apache/apache_start.log -k 
start 
...