Alcatel-Lucent OpenTouch Troubleshooting Guide

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
Ed.15 / June 2013
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TG0064
SecureConnection: 0
AlarmMonitoring: 1
# search result
search: 2
result: 0 Success
# numResponses: 2
# numEntries: 1
Solution : check the Pbx configuration and modify them thru 8770
17.4.2 UDAS search on 8082 phone does not search the OXE users
UDAS search on 8082 phone does not search the OXE users. It searches only the OT users. Merging was
enabled with Internal_ldap and Phone book directory.
It was working when the system was in 1.1.000.080 release and issue appeared after upgrading to
1.2.000.053
Diagnosis:
Did the force synchronization of internal LDAP, phone book directory and also applied force merging.
1) Internal LDAP Force Synchronization :
(OT configurationSystem ServicesApplicationsTelephonyDirectory-->InternalDir)
2) PhoneBook directory force Synchronization:
(OT configurationSystem ServicesApplicationsTelephonyDirectory-->phonebookDir)

Alcatel-Lucent OpenTouch Specifications

General

Brand	Alcatel-Lucent
Model	OpenTouch
Category	IP Phone
Language	English