EasyManuals Logo

Alcatel-Lucent OpenTouch Troubleshooting Guide

Alcatel-Lucent OpenTouch
182 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #56 background imageLoading...
Page #56 background image
Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064
56/182
Ed.15 / June 2013
On the Ice server launch wireshark / edit / preferences / protocol: select SSL protocol
In RSA keys list : ICE_IP@,443,http,/usr/muxer/rsa.myice_FQDN.key.pem
Then apply
To decode the https protocol between 8770 and cms the traces must cover the https handshake.
Start the trace and filter with
ip.addr==8770_IP@ && (http || ssh || ftp)
That permit to track the 8770 interchanges with ICE
12.6 Trigger email sending or script execution on some alarms
For email sending trouble shooting refer to TCV020.
On OTBE you have ot check the mail redirection
It may happens all SMTP port 25 from any source I redirected to OT host
Consequence mail from 8770 (alams/report) wih destination company mail server are redirected to OT Fax
server port 8825
Check and action to do on the OT host
Bad configuration
su -
root@colfe1140 ~]# iptables -t nat -L
Chain PREROUTING (policy ACCEPT)
target prot opt source destination
REDIRECT tcp -- anywhere anywhere tcp dpt:smtp redir ports 8825
Solution
iptables -t nat -R PREROUTING 1 -p tcp --dport 25 --destination 135.117.104.101 -j REDIRECT --to-port
8825

Table of Contents

Other manuals for Alcatel-Lucent OpenTouch

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the Alcatel-Lucent OpenTouch and is the answer not in the manual?

Alcatel-Lucent OpenTouch Specifications

General IconGeneral
BrandAlcatel-Lucent
ModelOpenTouch
CategoryIP Phone
LanguageEnglish

Related product manuals