Alcatel-Lucent OpenTouch Troubleshooting Guide

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064
96/182
Ed.15 / June 2013
13.7.1 Log file :
/var/log/eiablog/installs.log should have almost 35 entries.
The important point here is that in this one installation, which ran for about 23 minutes, we see that 35
packages were installed, starting with "server" and ending with "muxer".
If "muxer" is not the last one, there you should assume there is a problem!
See example below :
INSTALLATION (COMPLETE)
LABO INSTALLATION (NOT COMPLETE)
20130213193853@@database@@eiab_9_2_0@@root
20130417143908@@database@@eiab_9_2_0@@root
20130213194048@@buddyconsole@@Build5489@@root
20130417144050@@buddyconsole@@Build5557@@root
20130213194148@@promptsets@@Build3903@@root
20130417144151@@promptsets@@Build3972@@root
20130213194713@@translationsets@@Build3934@@root
20130417144406@@translationsets@@Build4002@@root
20130408151704@@server@@9.2.0b6509@@upgrade_inactive
20130408151704@@eiabconf@@Build6355@@initial
20130408151722@@eiabpackage@@eiab_9_2_0@@upgrade_inactive
20130408151756@@wwwadmin@@Build6102@@root
20130408151758@@eiabbin@@eiab_9_2_0@@root
20130408151810@@ths@@Build6458@@root
20130408151820@@upg@@Build6308@@root
20130408151835@@tns@@Build6348@@root
20130408151835@@mcu@@Build6429@@root
20130408151836@@ivr@@Build6160@@root
20130408151836@@midcommun@@Build3732@@root
20130408151836@@slidepush@@Build5927@@root
20130408151841@@buddyconsole@@Build5557@@root
20130408151955@@dbjournal@@Build5053@@root
20130408152003@@broadcast@@Build4628@@root
20130408152004@@desktopmcu@@Build5739@@root
20130408152004@@snmp@@Build4031@@root
20130408152004@@mgw@@Build3663@@root
20130408152005@@fgw@@Build1856@@root
20130408152005@@alarmserver@@Build3260@@root
20130408152005@@dbdaemon@@Build2481@@root
20130408152006@@ssgw@@Build1140@@root
20130408152006@@soapadmin@@Build1142@@root
20130408152006@@xcapserver@@Build1136@@root
20130408152007@@pushdaemon@@adhoc@@root
20130408152015@@kvm@@Build590@@root
20130408152018@@doc-conversion@@Build3241@@root
20130408152033@@gvpscripts@@Build557@@root
20130408152034@@flex@@Build2184@@root

Alcatel-Lucent OpenTouch Specifications

General

Brand	Alcatel-Lucent
Model	OpenTouch
Category	IP Phone
Language	English