20.5  Licensing 
20.5.1 lmutil – FlexLM utilities 
User: iceuser (lmstat), root (lmdiag) 
Command: $FLEXLM_HOME/lmutil lmstat and $FLEXLM_HOME/lmutil lmdiag –n 
Sample output: 
 
 
 
Checks: Check that all your licenses files are taken in account. Check the expiration dates. 
Warning:  if  lmdiag  is  requested  as  htuser,  the  result  will  not  show  any licenses  information and  will  exit 
without error. 
To  check  the  licences  counters,  Open  a  browser  on  the  WebAdmin  page,  check  System  services 
/Applications/License 
20.6  System information collection 
20.6.1 sosreport - Red Hat system status archive generation 
User: root 
Command: sosreport 
Comments: provide your firstname initial and lastname (e.g. sdoo for Scooby Doo), a case number and the 
result file located in /tmp will be named after them. 
This file should be associated to the anomaly reports where a system failure or overload is suspected. 
20.6.2 version.txt – OT version information 
User : htuser 
Command : more $ECC_HOME/version.txt 
Checks: Check the release and installed hotfixes information 
$FLEXLM_HOME/lmutil lmstat 
lmutil - Copyright (c) 1989-2010 Flexera Software, Inc. All Rights Reserved. 
Flexible License Manager status on Wed 11/2/2011 11:43 
License server status: 27000@ice-server 
License file(s) on ice-server: /opt/Alcatel-
Lucent/data/licenses/110601iceserver. 
ice:/opt/Alcatel-Lucent/data/licenses/K00001525.k2: 
ice-server: license server UP (MASTER) v11.9 
Vendor daemon status (on ice-server): 
ALCFIRM: UP v11.5 
genesys.d: UP v9.5 
$FLEXLM_HOME/lmutil lmdiag -n 
lmutil - Copyright (c) 1989-2010 Flexera Software, Inc. All Rights Reserved. 
FLEXnet diagnostics on Wed 11/2/2011 11:43 
----------------------------------------------------- 
License file: 27000@localhost 
----------------------------------------------------- 
"tserver_sdn" v8.0, vendor: genesys.d 
License server: ice-server 
floating license expires: 31-may-2012 
This license can be checked out 
... 
"K00001525" v1.0, vendor: ALCFIRM 
License server: ice-server 
floating license starts: 1-jan-1990, no expiration date 
This license can be checked out 
-----------------------------------------------------