Alcatel-Lucent OpenTouch - Otbe

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064
40/182
Ed.15 / June 2013
OXE version = 0110
Soft Key = 6e458eeb9027a8a89964
Cpu Id 0 = 1cc1de276c8a
Cpu Id 1 = 2c768ad00eba
Handle 4760 = 0002431D
The 8770 license contains the 8770 handle
Omnivista 8770 License File
;
[8770]
Version = 1
Signature = k+tQflhJAnjrSZOumDavVA==7Y84z+LMM7bXMnLqMnW3ww==
8770OfferNumber = 20110526113021387
[ALIZE]
Management = 1
[OXE AND ICE]
Management = 1
8770Handle = 0002431D
10.7 OTBE
A dongle is plugged on the OpenTouch server. To read it (since OT 1.2) :
$FLEXLM_HOME/lmutil lmhostid –flexid
Copyright (c) 1989-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights reserved.
The FLEXnet host ID of this machine is "FLEXID=9-4c0ef9ed"
The OpenTouch .ice license file contains this dongle ID, the Flexlm port (27000) and the OXE CPU-ID
SERVER hostFQDN FLEXID=9-4c0ef9ed 27000
VENDOR ALCFIRM
DAEMON genesys.d /path_here
FEATURE K00002211 ALCFIRM 1.0 permanent 1 SIGN="0076 6110 B03A 5283 \
8C31 AB5E 83CC A23A 9C34 3C8E 5B00 A282 9F98 8C08 30D1 074F \
DD96 6D28 BC4F 2915 0C94"
The OXE license contains the Cpu-ID also define as Product-Id and Handle 4760. If the OXE is duplicated
the second Cpu-ID refer to the 2
nd
Call Server.
spadmin menu 2 :
DLL version = 0121
File version = 3
OXE version = 0110
Soft Key = c11b54cafd85b123dd28
Cpu Id 0 = K00002211
Cpu Id 1 = F1005D0E
Product-Id: K00002211
Handle 4760 = K00002211
The Flexlm connection is configured in the OXE configuration to the OpenTouch IP address, port 27000
mgr -> system -> licenses
FlexLM Licensing Enabled + YES
Flex Server IP Address : 172.27.138.242
Flex Server Port : 27000
Flex Server 2 IP Address : 00.00.00.00
Flex Server 2 Port : 0
ProductID discovery + YES
Use Flex License + NO