Alcatel-Lucent OpenTouch Troubleshooting Guide

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064
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Ed.15 / June 2013
10.11 Licenses description
Warning: this table is for information purpose only
License name in
.ice file
License Description
Log messages in
\logs\flexlm\flexlm_lmlog.log file
tserver_sdn
Number of hard phone 8082 * 4 + Number of
MyICDesktop + Number of Off-site mobility option
(genesys.d) OUT: "tserver_sdn"
SIPServer_1@tsse041.fr.alcatel-lucent.com (9999
licenses)
gvp_ports
(genesys.d) IN: "gvp_ports"
GVPMediaControl_1@tsse041.fr.alcatel-
lucent.com (100 licenses)
gvp_tts_ports
(genesys.d) IN: "gvp_tts_ports"
GVPMediaControl_1@tsse041.fr.alcatel-
lucent.com (60 licenses)
mlsnmp
1 if Performance and alarms site option is selected.
(genesys.d) OUT: "mlsnmp"
SolutionControlServe@tsse041.fr.alcatel-
lucent.com
ECCSTART
Keep-alive mechanism between flex server and flex
clients
(ALCFIRM) OUT: "ECCSTART"
root@tsse041.fr.alcatel-lucent.com
ICE_RELEASE
OpenTouch release. (eg. 3 for OT R1.2)
(ALCFIRM) ICE_RELEASE ICE
ICE_BUSINESS_COM
MUNICATION
Access to OpenTouch communication services for
users
(ALCFIRM) OUT:
"ICE_BUSINESS_COMMUNICATION"
ICE_OXE_ACU_USER
OXE users allowed to use OpenTouch communication
services
(ALCFIRM) ICE_OXE_ACU_USER
ICE_ICM_ACU_USER
OT users allowed to use OpenTouch communication
services
(ALCFIRM) ICE_ICM_ACU_USER
ICE_DESKTOP
My IC PC users
(ALCFIRM) ICE_DESKTOP
ICE_OFF_SITE_MOBIL
ITY
Number of user with off-site mobility option
(ALCFIRM) ICE_OFF_SITE_MOBILITY
ICE_OFF_SITE_MOBIL
ITY_ANDROID
Number of OT user with right to use android
(ALCFIRM) ICE_OFF_SITE_MOBILITY_ANDROID
ICE_OFF_SITE_MOBIL
ITY_ANY
Number of OT user with right to use anymobile
(ALCFIRM) ICE_OFF_SITE_MOBILITY_ANY
ICE_OFF_SITE_MOBIL
ITY_BB
Number of OT user with right to use BB
(ALCFIRM) ICE_OFF_SITE_MOBILITY_BB
ICE_OFF_SITE_MOBIL
ITY_IPHONE
Number of OT user with right to use iPhone
(ALCFIRM) ICE_OFF_SITE_MOBILITY_IPHONE
ICE_TABLET
Number of OT user with right to use iPAD
(ALCFIRM) ICE_TABLET

Alcatel-Lucent OpenTouch Specifications

General

Brand	Alcatel-Lucent
Model	OpenTouch
Category	IP Phone
Language	English