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Alcatel-Lucent OpenTouch Troubleshooting Guide

Alcatel-Lucent OpenTouch
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Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
Ed.15 / June 2013
29/182
TG0064
7. Remote access
7.1 Remote access to management VM
To authorize the remote access to windows :
7.1.1 How to check another user is having a remote Desktop session on the 8770 server
On Windows 2008
Launch Administrative tool > Remote Desktop Services > Remote Desktop Services Manager
You can check who is having a windows session
Local is Console
Remote Desktop is RDP-TCP#<an ID> …
You can also force a log off = >a remote desktop user side the windows session will close
command line to check current Windows session (local or RDP)
C:\query session
C:\Users\Administrator>query session
SESSIONNAME USERNAME ID STATE TYPE DEVICE
services 0 Disc
console 1 Conn
ice 2 Disc
>rdp-tcp#0 Administrator 4 Active rdpwd
rdp-tcp 65536 Listen
screenshot

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Alcatel-Lucent OpenTouch Specifications

General IconGeneral
BrandAlcatel-Lucent
ModelOpenTouch
CategoryIP Phone
LanguageEnglish

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