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Alcatel-Lucent OpenTouch Troubleshooting Guide

Alcatel-Lucent OpenTouch
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Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064
150/182
Ed.15 / June 2013
The “curl ret: 60” error correspond to a bad CTL authority in the “ctl_VHE8082” received from the
OpenTouch server during the CTL request.
OpenTouch server certificat control
The OpenTouch server certificate “ server.pem” is located under:
$CERTIFICATES_HOME
To open the certificate, use the following command :
openssl x509 in server.pem -txt
==================================================
==== ==== step 3 - config download ==== ====
==================================================
Entering /etc/rc.d/S51dmconfig...
ERROR: Retrieving https://10.41.200.11/dmictouch/config.00809fa04e32.xml?PHONE_MODEL=VHE
ERROR: curl ret: 60
Next download will be done in insecure mode
SUCCESS: Retrieving
https://10.41.200.11/dmictouch/config.00809fa04e32.xml?PHONE_MODEL=VHE
SUCCESS: curl ret: 0 & http code: 200
ERROR: Check CTL file/parameters on the DM server.
popupid is chpup201303121339496281
ERROR: Check CTL file/parameters on the DM server.
=====================================================
==== Check CTL file/parameters on the DM server. ====
==== REBOOTING IN 10 SECONDS. ====
=====================================================

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Alcatel-Lucent OpenTouch Specifications

General IconGeneral
BrandAlcatel-Lucent
ModelOpenTouch
CategoryIP Phone
LanguageEnglish

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