Cisco ASR 1000 Configuration Guide

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Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide
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Chapter 23 Troubleshooting the Cisco WebEx Node for the ASR 1000 Series
Performing Basic Troubleshooting
Table 23-1 describes the possible reasons why the Cisco WebEx Node SPA might remain in a booting
state for a longer length of time than usual.
Troubleshooting the Cisco WebEx Node SPA in an Out-of-Service State
Both hardware and software problems can cause “out of service” states on the Cisco WebEx Node SPA.
To verify the out-of-service reason for the Cisco WebEx Node SPA, use the show hw-module subslot
all oir command as shown in the following example:
Router# show hw-module subslot all oir
Module Model Operational Status
------------- -------------------- ------------------------
subslot 0/0 SPA-2X1GE-V2 ok
subslot 0/1 SPA-WMA-K9 ok
subslot 1/1 SPA-WMA-K9 out of service (Incompatible FPD)
Ta b l e 23-1 Possible Reasons for Longer Booting Times in the Cisco WebEx Node SPA
Possible Problem Observations and Comments Solutions
An FPD upgrade is in
progress.
When the system detects an
incompatible FPD version on the Cisco
WebEx Node SPA, it will attempt to
perform an automatic FPD upgrade.
This operation can take up to 4 minutes
to complete.
From EXEC mode, enter the show upgrade fpd
progress command to check if a
field-programmable devices (FPD) upgrade is in
progress.
Tip You can also check if the STATUS LED is
blinking in amber color.
Automatic file system
checking and recovery of the
hard disk drive is being
performed.
This process can take around 7 minutes
to complete.
Confirm that the following message appears on the
RP console:
*Mar 3 23:29:29.763:
%SPA_SE1-3-CHECKING_DISK: SIP1/0:
SPA-WMA-K9[1/0]: Disk is being checked
because of previous unclean shutdown of the
SPA. Boot time might take longer because of
this operation.

Cisco ASR 1000 Specifications

General

Brand	Cisco
Model	ASR 1000
Category	Network Router
Language	English