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Fargo DTC400e User Manual
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RESTRICTED USE ONLY
Fargo Electronics, Inc.
DTC400e Card Printer User Guide (L
001172 Rev. 1.1)
5-42
Using the System Information page (continued)
Step Procedure
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149
151
Table of Contents
Default Chapter
3
Table of Contents
3
Section 1: Introduction
8
How to Use the Manual
8
Safety Messages (Review Carefully)
9
Dtc400E Card Printer Overview
10
Reviewing the Dtc400E Block Diagram
10
Reviewing the Dtc400E Sequence of Operations
11
Reviewing the Dtc400E Boot up Sequence
14
Section 2: Specifications
15
Regulatory Compliances
15
Agency Listings
16
Technical Specifications
16
Functional Specifications
19
Printer Components: Front Cover to USB Port
20
Printer Components: Print Ribbons
21
Printer Components: Resin-Only Print Ribbons
22
Printer Components: Dye-Sublimation Print Ribbons
23
Printer Components: Dye-Sublimation/Resin Print Ribbons
24
Printer Components: Blank Cards
25
Printer Module: Flipper Table Module Assembly (D900200)
26
Section 3: Setup and Installation Procedures
27
Printer Setup and Installation
27
Choosing a Good Location
27
About Moisture Condensation
27
Unpacking and Inspection
28
Reviewing the Printer (Front View)
28
Reviewing the Printer (Front View; Cartridge Being Installed)
29
Connecting the Printer Power
30
Installing the Print Ribbon Cartridge
31
Installing Blank Cards into the Card Hopper
34
Lowering the Card Output Hopper
37
Installing the Flipper Table Module Assembly (D900200)
38
Printer Driver Installation
41
Installing the Printer Driver
41
Printing a Test Print Image
50
Printer Transport
52
Moving the Printer to Another Location
52
Section 4: General Troubleshooting
53
Safety Messages (Review Carefully)
53
Communications Errors
54
Resolving the Communication Errors
54
Print Process Errors
56
Resolving a Card Not Fed Error (Cards will Not Feed off the Hopper)
56
Resolving a Card Not Fed Error (Two (2) or more Card Feed at the same Time)
59
Resolving a Ribbon RFID Error (Ribbon RFID Antenna Is Corrupted)
61
Resolving a Ribbon RFID Error (Ribbon RFID Sensor Is Corrupted)
63
Resolving the Mag Verify Error
64
Resolving the no Mag Installed Error
67
Resolving a Ribbon Sensor Error (Ribbon Miscue)
69
Resolving a Ribbon Break Jam Error
71
Resolving a Ribbon out Error
73
Resolving a no Ribbon Installed Error
74
Resolving a Invalid Ribbon Error
76
Resolving a Wrong Ribbon Error
78
Resolving a Card Jam Error
80
Resolving a Headlift Motor or Sensor Error
82
Resolving the Cover Open Error Message
84
Resolving the Blank Output Issues
85
Resolving the Remove Ribbon Message (Rewriteable Job)
88
Flipper Table Module Assembly Problems
89
Resolving the no Flipper Table Module Problem
89
Resolving the Flipper Jam Error
90
Diagnosing Image Problems
92
Resolving the Pixel Failure Problems
92
Resolving the Card Surface Debris Problems
93
Resolving the Incorrect Image Darkness Problems
94
Resolving Ribbon Wrinkle Problems
96
Resolving the Excessive Resin Printing Problems
98
Resolving the Incomplete Resin Printing Problems
100
Resolving the Image Placement Problems
101
Resolving the Poor Image Quality Problems
105
Running the Self Test
106
Running the Standard Self Test Print
107
Running the Magnetic Self Test (Hico Only)
108
Section 5: Ethernet Option
109
Introduction
109
Technical Specification - Ethernet Option
109
Functional Specification - Ethernet Option
110
Network Services - Overview
111
Reviewing the Print Server
111
Reviewing the Web Page Server
111
Reviewing the Network Management Interface
111
Reviewing the Telnet Server
111
Network Management Interface
112
Telnet Command Line Interface
112
Initiating a Telnet Session
112
Reviewing the Telnet Command Table
113
Ethernet Web Pages - Standard Procedures
119
Reviewing Web Page Security
119
Logging in
120
Accessing the Home Page
121
Reviewing the Home Page
122
Reviewing the Home Page Categories and Fields (Table)
123
Configuring the Network Settings
124
Accessing the Network Settings Page
124
Reviewing the Interface
125
Reviewing the Current Settings
125
Switching to the Automatic IP Address Mode
126
Changing to the Static IP Address Mode
127
Entering the TCP Window Size
129
Using the Clear Changes Button
131
Using the Print Path Page
132
Using the Ribbon Information Page
134
Using the TCP/IP Page
135
Using the TCP/IP Status Web Page
136
Using the Printer Page
137
Using the System Log Page
139
Changing the Log Name
140
Selecting the Log Type
142
Selecting the Log Destination
143
Setting up Email Event Logging
144
Specifying UDP Event Logging
145
Specifying TCP Event Logging
147
Using the Administration Pages
149
Using the System Information Page
149
Changing the Root Password
151
Upgrading the Print Server
153
Using the Reboot Pages
155
Rebooting the Ethernet Server
155
Resetting to Default Settings
157
Using the Help Page
158
Additional Procedures
159
Reviewing LED and Dipswitch Tables
159
Reviewing the LED Table
159
Reviewing the Dip Switches
160
Upgrading the Main Firmware with the Fargo Workbench Printer Utility
161
Restoring the Factory Settings for Ethernet
163
Restoring the Default Settings
163
Accessing the IP Address of Your Printer
164
Accessing the Dtc400E IP Address
164
Ethernet Printer Troubleshooting Procedures
165
Troubleshooting Procedures
165
Verifying the Printer Connection
166
Verifying the Printer IP Address
166
Verifying that Your PC Can Access the Printer Using the Ping Command
167
Printing a Test Page
168
Reviewing Frequently-Asked Questions
169
Glossary of Terms
175
Section 6: Printer Adjustments
177
Safety Messages (Review Carefully)
177
Dtc400E Print Driver Options
178
Using the Card Tab
178
Adjusting the Card Size Option
178
Adjusting the Orientation Option
179
Selecting the Number of Copies
180
Using the Diagnostics Button under the Card Tab
181
Using the Clean Printer Option
182
Using the Test Print Button
184
Using the about Button
185
Using the Device Options Tab
186
Reviewing the Device Options Tab
186
Adjusting the Ribbon Type Option
187
Selecting the NONE- Re-Writable Ribbon Type
188
Using the Workbench (to Erase the Card)
190
Selecting the Auto Ribbon Select Option
193
Using the YMCFKO Ribbon in the Workbench
196
Adding a Secure ID to the Card
199
Changing the Secure ID Properties
200
Adding a Logo to the Card
201
Changing the Logo Properties
202
Adding a Text on the Card
203
Changing the Text Properties
204
Adjusting the Color Matching Option
205
Adjusting for the Resin Dither
206
Using the Print both Sides Option
207
Using the Split 1 Set of Ribbon Panels Option
208
Using the Print Back Side First Option
209
Using the Print Back Side Only Option
210
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees Options
211
Using the Disable Printing Option
212
Using the Image Color Tab
213
Using the Resin Heat (K) Option (Front and Back)
214
Using the Overlay Heat (O) Option
215
Using the Color Matching Option and Default Button
216
Using the Calibrate Tab
217
Using the Image Position Controls
218
Using the Sensors Button
220
Using the Settings Button
222
Using the Magnetic Encoding Tab
223
Using the Encoding Mode Dropdown List
224
Selecting the Coercivity/Magnetic Track
230
Reviewing the Shift Data Left Function
232
Reviewing the Magnetic Track Options
233
Using the Magnetic Track Options
235
Using the Character Size Buttons
237
Using the ASCII Offset Dropdown List
238
Using the Bit Density Dropdown List
239
Using the LRC Generation Dropdown List
240
Using the Encoding Mode Dropdown List
241
Reviewing the ISO Track Locations
242
Sending the Track Information
243
Reviewing the Sample String
244
Reviewing the ASCII Code and Character Table
245
Using the Default Button
246
Using the Overlay / Print Area Tab (Dtc400E)
247
Enabling the Back Options
248
Using the Front Option (Overlay / Print Area)
249
Using the Back Option (Overlay / Print Area)
250
Using the Overlay / Print Area Dropdown Menu
251
Using the Overlay / Print Area
253
Using the Defined Area Option
255
Using Security Options (Visual Security Solutions) (Front Option Only)
260
Selecting Orientation - Landscape under Card Tab
261
Selecting the Visual Security Solutions Dropdown Menu (a to D)
262
Selecting Orientation - Portrait under Card Tab
263
Selecting the Visual Security Solutions Dropdown Menu (E to H)
264
Selecting the Verimark Radio Button (Frontside Option Only)
265
Selecting Holomark (Front Option Only)
266
Reviewing the Custom Verimark Card (Custom Graphic in a 2D Foil)
267
Reviewing the Custom Holomark Card (Custom Graphic in a 2D Foil)
268
Using the K Panel Resin Tab
269
Enabling the Frontside and Backside Options
270
Enabling the Frontside Option (K Panel Resin)
271
Enabling the Backside Option (K Panel Resin)
272
Selecting from the Print All Black with K Panel Options (Front and Back Options)
273
Selecting the Full Card Option (Front and Back Options)
274
Selecting the Defined Area(S) Option (Front and Back Options)
275
Selecting the Undefined Area(S) Option (Front and Back Options)
276
Selecting the Defined Area(S) Function (Front and Back Options)
277
Selecting the Print YMC under K and Print K Only Options
286
Using the Printer Information Tab
287
Reviewing the Ribbon Information
288
Reviewing the Ribbon Level Indicator
289
Using the Printer Calibration Utility
290
Using the Image Darkness Option
291
Using the Print Top of Form Option
292
Using the Print End of Form Option
293
Using the Print Left of Form Option
294
Using the Magnetic Encoder Voltage Offset Option
295
Adjusting the Hi-Co Voltage Offset
296
Adjusting the Lo-Co Voltage Offset
297
Using the Mag Top of Form Option
298
Using the Ribbon Tension Option
300
Using the Flipper Home Offset Option
301
Using the Flipper Center Offset Option
301
Using the Flipper Smart Angle Offset Option
302
Using the Print Temperature Offset
302
Using the Erase Temperature Offset
304
Using the Flipper Prox Offset Option
305
Using the Flipper Prox Angle Offset Option
306
Section 7: Cleaning
307
Safety Messages (Review Carefully)
307
Dtc400E Card Printer/Encoders Cleaning Kit
308
Supplies (Included with the Cleaning Kit)
308
Cleaning the Printhead
308
Cleaning the Platen and the Card Feed Rollers
310
Cleaning the Printer's Interior
313
Cleaning the Printer's Exterior
313
Section 8: Packing the Card Printer
314
Section 9: Firmware Upgrades
315
Requirements
315
Safety Messages (Review Carefully)
315
Upgrade the Printer Firmware
316
Section 10: Fargo Technical Support
319
Contacting Fargo Technical Support
319
Reading the Serial Numbers on a Fargo Printer
320
Finding out When a Fargo Card Printer was Manufactured
320
Reviewing Example No. 1: Serial Number 80453289
320
Reviewing Example No. 2: Serial Number A1280224
320
Section 11: Glossary of Terms
321
Section 12: Index
341
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Fargo DTC400e Specifications
General
Brand
Fargo
Model
DTC400e
Category
Printer
Language
English
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