RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400e Card Printer User Guide (L001172 Rev. 1.1)
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Table of Contents
Section 1: Introduction ..........................................................................................................1-8
How to use the manual............................................................................................................................... 1-8
Safety Messages (review carefully)............................................................................................................ 1-9
DTC400e Card Printer Overview............................................................................................................. 1-10
Reviewing the DTC400e Block Diagram............................................................................................ 1-10
Reviewing the DTC400e Sequence of Operations .............................................................................. 1-11
Reviewing the DTC400e Boot up Sequence ....................................................................................... 1-14
Section 2: Specifications........................................................................................................2-1
Regulatory Compliances ............................................................................................................................ 2-1
Agency Listings.......................................................................................................................................... 2-2
Technical Specifications............................................................................................................................. 2-2
Functional Specifications ........................................................................................................................... 2-5
Printer Components: Front Cover to USB Port ....................................................................................2-6
Printer Components: Print Ribbons...................................................................................................... 2-7
Printer Components: Resin-Only Print Ribbons...................................................................................2-8
Printer Components: Dye-Sublimation Print Ribbons.......................................................................... 2-9
Printer Components: Dye-Sublimation/Resin Print Ribbons.............................................................. 2-10
Printer Components: Blank Cards ...................................................................................................... 2-11
Printer Module: Flipper Table Module Assembly (D900200)............................................................ 2-12
Section 3: Setup and Installation Procedures.......................................................................3-1
Printer Setup and Installation ..................................................................................................................... 3-1
Choosing A Good Location................................................................................................................... 3-1
About Moisture Condensation............................................................................................................... 3-1
Unpacking and Inspection ..................................................................................................................... 3-2
Reviewing the Printer (front view)........................................................................................................ 3-2
Reviewing the Printer (front view; Cartridge being installed)............................................................... 3-3
Connecting the Printer power................................................................................................................ 3-4
Installing the Print Ribbon Cartridge..................................................................................................... 3-5
Installing Blank Cards into the Card Hopper......................................................................................... 3-8
Lowering the Card Output Hopper...................................................................................................... 3-11
Installing the Flipper Table Module Assembly (D900200)................................................................. 3-12
Printer Driver Installation......................................................................................................................... 3-15
Installing the Printer Driver................................................................................................................. 3-15
Printing a Test Print Image.................................................................................................................. 3-24
Printer Transport ...................................................................................................................................... 3-26
Moving the Printer to another location................................................................................................ 3-26
Section 4: General Troubleshooting .....................................................................................4-1
Safety Messages (review carefully)............................................................................................................ 4-1
Communications Errors.............................................................................................................................. 4-2
Resolving the Communication Errors.................................................................................................... 4-2
Print Process Errors.................................................................................................................................... 4-4
Resolving a Card Not Fed Error (Cards will not feed off the Hopper).................................................. 4-4
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time).................................... 4-7
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)................................................ 4-9
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)................................................ 4-11
Resolving the Mag Verify Error.......................................................................................................... 4-12
Resolving the No Mag Installed Error................................................................................................. 4-15
Resolving a Ribbon Sensor Error (Ribbon Miscue) ............................................................................ 4-17
Resolving a Ribbon Break Jam Error.................................................................................................. 4-19
Resolving a Ribbon Out Error............................................................................................................. 4-21
Resolving a No Ribbon Installed Error................................................................................................ 4-22
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