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DTC400e Card Printer User Guide (L001172 Rev. 1.1)
4-24
Resolving a Invalid Ribbon Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
• Symptom: Printer errors out as soon as it receives data from the PC
• Printer Error State: The Ribbon installed does not match the Printer model.
• Driver Monitor Error Display: Invalid Ribbon
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