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DTC400e Card Printer User Guide (L001172 Rev. 1.1)
4-17
Resolving a Ribbon Sensor Error (Ribbon Miscue)
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
NOTE: Using the printer in direct sunlight may adversely affect the ribbon sensor
integrity.
Step Procedure
1 Review the following information.
• Symptom: The Printer rolls through Ribbon and errors out
• Printer Error State: The Printer cannot find the next panel on the Ribbon.
• Driver Monitor Error Display: Ribbon Sensor