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DTC400e Card Printer User Guide (L001172 Rev. 1.1)
4-6
Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued)
Step Procedure
7 Card Hopper Feed Roller is not turning during a print job.
a. Remove the Printer rear cover.
b. Ensure that the Card Hopper Feed Motor power cable is securely connected
to J-20 on the Printers Main Board.
c. Ensure that the Card Hopper Feed Motor power cable is securely connected
to the Card Hopper Feed Motor.
d. Use the Fargo Workbench to send a test print to the Printer. If the Card
Hopper Feed Motor is not moving, continue to Step 8.
8 Replace Card Hopper Feed Motor.
a. Replace the Card Hopper Feed Motor.
b. Use the Fargo Workbench to send a test print to the Printer.
c. If the Card Hopper Feed Motor does not turn, replace the Main Board.
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