22 Problem Solving
776
Problem Solving
22
016-584
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because folders
could not created on the FTP server after connection.
[Remedy] Take one of the following measures:
z
Check whether the specified folder name can be used in the save location.
z
Check whether the same folder name exists in the save location.
z
Check whether enough space is available in the save location.
016-585
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because files
could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-586
[Cause] The machine failed to delete the lock directory while transferring data using FTP of the
Scan to PC service.
[Remedy] Take one of the following measures:
z
Confirm the access privilege for the server.
z
If the lock directory (*.LCK) exists in the destination, delete it manually, and then
execute the operation again.
016-587
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because folders
could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-588
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
data could not be written on the FTP server after connection.
[Remedy] Check whether enough space is available in the save location.
016-589
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
data could not be read from the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-590
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because there
are duplicate file names.
[Remedy] Set [Do Not Save] for the action for file name conflict.
016-591
[Cause] The machine failed to perform the additional processing for the file name conflict using
FTP of the Scan to PC service.
[Remedy] If [Add to Existing Folder] is set for the additional processing for file name conflict,
confirm that the file format is not multi-page.
016-592
[Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the Scan to PC
service.
[Remedy] When [Add to Existing Folder] is set as the process to be executed when file names are
duplicate, check the NEXTNAME.DAT file is correct.
016-593
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because an
internal error occurred after connection to the FTP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
016-594
016-595
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a
network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
Error Code Cause and Remedy
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