22 Problem Solving
778
Problem Solving
22
016-707
[Cause] Unable to print with the Sample Set feature because the hard disk is not installed.
[Remedy] To use the Sample Set feature, the hard disk must be installed. Contact our Customer
Support Center.
016-708
[Cause] Unable to annotate because of insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
016-709
[Cause] An error occurred during print processing.
[Remedy] Contact our Customer Support Center.
016-710
[Cause] Unable to register the Delayed Print document because the hard disk is defective.
[Remedy] Contact our Customer Support Center.
016-711
[Cause] The upper limit for the e-mail size has been exceeded.
[Remedy] Take one of the following measures, and then try sending the mail again.
z
Reduce the number of pages of the document.
z
Lower the resolution with [Resolution].
z
Reduce the magnification with [Reduce/Enlarge].
z
Ask your system administrator to increase the value set for [Maximum Total Data
Size].
z
For color scanning, set [MRC High Compression] to [On] under [File Format].
016-712
[Cause] Unable to process the document because the specified scan area is too small.
[Remedy] Increase the resolution or scan area.
016-713
[Cause] The passcode entered does not match the passcode set on the folder.
[Remedy] Enter the correct passcode.
016-714
[Cause] The specified folder does not exist.
[Remedy] Create a new folder or specify an existing folder.
016-715
[Cause] The machine failed to access the ESCP form because the password of the ESCP form
does not match.
[Remedy] Enter the correct password of the ESCP form.
016-716
[Cause] Unable to spool TIFF file because of insufficient hard disk space.
[Remedy] Delete unnecessary files and users from the machine.
Refer to "Printing and Deleting Stored Jobs" (P.362).
016-718
[Cause] Unable to process the PCL print data because of insufficient memory.
[Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature, and then print again.
016-719
[Cause] Unable to process the PCL print data because of insufficient print page buffer.
[Remedy] Increase the size of the print page buffer.
016-720
[Cause] An invalid command is included in PCL print data.
[Remedy] Confirm the print data and try printing again.
016-721
[Cause] An error occurred during print processing. Probable causes are as follows:
1)Printing was instructed by the Auto Paper selection when [Paper Tray Priority] is set to
[Auto Paper Off] for all paper in the [Common Service Settings].
2)ESC/P-K command error occurred.
[Remedy] For 1), when printing by the Auto Paper selection, set one of the paper types to other
than [Auto Paper Off] in [Paper Tray Priority].
For 2), confirm the print data.
Refer to "Paper Tray Priority" (P.433).
Error Code Cause and Remedy
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