10 – 14 HEIDENHAIN Technical Manual TNC 426, TNC 430
10.2.3 Non-Axis-Specific Error Messages with Control Reset
Error message Cause Corrective action As of
NC SW
C001 Undefined error n Internal software error. n Inform your service agency.
• Check software version.
280 476-01
C002 MCU command
invalid
n Internal software error. n Inform your service agency.
• Check software version.
280 476-01
C003 MCU/CCU
system clock mismatch
n Hardware error (quartz
generator).
n Software error.
n Inform your service agency.
• Exchange the drive control
board or processor board.
• Check software version.
280 476-01
C004 Undefined
interrupt
n Software error.
n Hardware error:
Disturbance results in
internal interrupt.
n Switch off the machine.
n Switch on the machine.
n Inform your service agency.
• Check software version.
• Check the grounding.
280 476-01
C005 Unknown
hardware identifier
n Software does not fit the
hardware.
n Hardware defective.
n Inform your service agency.
• Check software version.
• Exchange drive control
board.
280 476-01
C007 DC-link voltage
too low
n Line power interrupted.
n Inverter defective.
n Check your line power supply.
n Inform your service agency.
• Check the inverter.
280 476-01
C009 Stack overflow n Internal software error. n Inform your service agency.
• Check software version.
280 476-01
C00A PWM triangular
signal error
n Hardware error:
Triangular signal does
not oscillate or it
oscillates at the wrong
frequency.
n Inform your service agency.
• Exchange drive control
board.
280 476-01
C00B Too little main
memory
n Internal software error. n Inform your service agency.
• Check software version.
280 476-01
C00D Program
checksum error
n Internal software or
hardware error.
n Inform your service agency.
• Check software version.
• Exchange drive control
board.
280 476-01
C00E Controller
software timeout
n Internal software or
hardware error.
n Inform your service agency.
• Check software version.
• Exchange drive control
board.
280 476-01
C00F Error in software
timer
n Internal software error. n Inform your service agency.
• Check software version.
280 476-01
C011 Softw.
synchronization err.
n Internal software error. n Inform your service agency.
• Check software version.
280 476-01
C012 Pos. control err.
Cycle time
n MCU is outputting
erroneous cycle time for
CCU position controller.
n Hardware error.
n Inform your service agency.
• Check machine parameter
MP7600.x.
• Exchange drive control board.
280 476-01