Message ID Description Recovery Action
Storage Navigator cannot
start.
21041-006005 Starting the Storage
Device List caused the
error, and the Storage
Device List cannot start.
Failed to connect to the Supervisor
service (DKCMan/MAPPAppServer/
MAPPWebServer). From the Windows start
menu, click Control Panel > System and
Security > Administrative Tools >
Services, and confirm that the DKCMan,
MAPPAppServer, and MAPPWebServer
services started. Start the Storage Device
List again.
If the status of DKCMan, MAPPAppServer,
and MAPPWebServer did not start, right-
click the service and click Start, or reboot
the SVP.
21513-008004
[Warning] was displayed in
the storage system icon.
Clicking [Warning]
displayed "21513-008004"
in the Status field.
Another SVP is connected to the storage
system.
Stop the services of the storage system
running on the PC whose IP address is
shown in the troubleshooting code
TRCOMM000004 of the background
service log.
21513-008005
[Warning] was displayed in
the storage system icon.
Clicking [Warning]
displayed "21513-008005"
in the Status field.
The IP address for each CTL configured in
the Add System window and the CTL
number set for GUM are not identical.
Correct the IP address setting for each
controller in the Storage Device List
window.
21513-008006
[Warning] was displayed in
the storage system icon.
Clicking [Warning]
displayed "21513-008006"
in the Status field.
The storage system model configured in
the Add System window is different than
the model that was specified during
setup.
Delete the storage system from the
Storage Device List and re-register the
storage system with the correct model.
21513-008007
[Warning] was displayed in
the storage system icon.
Clicking [Warning]
displayed "21513-008007"
in the Status field.
The Configuration model set in the Add
System window is different than the
model that was specified during setup.
Delete the storage system from the
Storage Device List and re-register the
storage system with the correct Config
model.
21513-008008
[Warning] was displayed in
the storage system icon.
Clicking [Warning]
displayed "21513-008008"
in the Status field.
The serial number set in the Add
System window and the serial number
set in the storage system are not
identical.
Delete the storage system from the
Storage Device List and re-register the
storage system with the correct serial
number.
332 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models