Troubleshooting code Failure level Recovery action
is in the format specified
in the NAS unified
firmware configuration
backup.
TRNASB000009 ERROR
NAS Unified Firmware
Configuration Backup cannot be
performed due to an error in
connection to NAS. Perform the
following procedure to check
the NAS unified firmware
status.
1. Start Maintenance Utility.
2. Check if the storage
system status is Ready.
3. If the status is not ready,
perform maintenance.
TRNASB000010 ERROR
NAS Unified Firmware
Configuration Backup cannot be
collected. Check the following
conditions:
• Whether the HDD capacity
in SVP is insufficient.
• Whether the saving
destination path length is
within 218 characters when
the destination is changed.
TRNASB000011 ERROR
NAS Unified Firmware
Configuration Backup
notification task cannot be
registered due to an error in
connection to the storage
system. Perform the following
procedure to check the storage
system status.
1. Start Maintenance Utility.
2. Check if the storage
system status is Ready.
3. If the status is not ready,
perform maintenance.
TRNASB000012 ERROR
Email address cannot be
collected. Perform the following
procedure to check the email
settings for Maintenance Utility.
1. Start Maintenance Utility.
2. Click Administration >
Alert Notifications > Email
and confirm the email
settings are valid.
TRNASB000013 WARN
NAS Unified Firmware
Configuration Backup email
notification is disabled because
SMTP server authentication is
350 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models
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