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IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett
Packard Enterprise Support Center. You must have an HP Passport set up with relevant
entitlements.
Websites
Website Link
Networking websites
Hewlett Packard Enterprise Information Library for
Networking
www.hpe.com/networking/resourcefinder
Hewlett Packard Enterprise Networking website www.hpe.com/info/networking
Hewlett Packard Enterprise My Networking website www.hpe.com/networking/support
Hewlett Packard Enterprise My Networking Portal www.hpe.com/networking/mynetworking
Hewlett Packard Enterprise Networking Warranty www.hpe.com/networking/warranty
General websites
Hewlett Packard Enterprise Information Library www.hpe.com/info/enterprise/docs
Hewlett Packard Enterprise Support Center www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Services Central ssc.hpe.com/portal/site/ssc/
Contact Hewlett Packard Enterprise Worldwide www.hpe.com/assistance
Subscription Service/Support Alerts www.hpe.com/support/e-updates
Software Depot www.hpe.com/support/softwaredepot
Customer Self Repair (not applicable to all devices) www.hpe.com/support/selfrepair
Insight Remote Support (not applicable to all devices) www.hpe.com/info/insightremotesupport/docs
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If
a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your
convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty, Care Pack Service, or
contractual support agreement. It provides intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast
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