Diagnostic information 2-101
5060-4xx
Ready - bin x full displays and paper feeds into bin x
Paper does not feed into the bin selected. 271 Paper Jam - check bin 1 message
Step Action and questions Yes No
1 Bin x sensor flag - Make sure the bin x sensor flag is
not in the up position and is operating correctly.
Is the sensor flag operating correctly?
Replace the bin x
sensor. If this
does not fix the
problem replace
the control board.
Repair or replace
as necessary
Step Action and questions Yes No
1 Bin parts - Check all the bin parts, deflector, deflector
spring, deflector cover, deflector cover spring, and
shaft assemblies for signs of missing or loose springs.
Check for binds in the deflector or deflector cover,
broken or binding shaft assemblies, or broken gear
teeth.
Are parts broken, loose, binding, or missing?
Replace parts or
repairs
necessary
Go to step 2
2
Bin x solenoid - Check the solenoid for any binds or
sticking problems.
Is the solenoid binding or sticking?
Replace the
solenoid
assembly
Go to step 3
3
Bin x solenoid - Check the resistance of the solenoid. It
measures between approximately 30 ohms and 50
ohms.
Is the resistance correct?
Replace the
5-Bin Mailbox
control board
assembly
Replace Bin x
solenoid
assembly
4
Mechanical linkage/motor assembly - Check the gears,
clutch and other linkage parts for correct operation and
any signs of wear, broken gear teeth or damaged parts.
Are the mechanical linkage assembly mechanical parts
broken, worn or damaged?
Replace the
mechanical
linkage/DC motor
assembly
Replace the
5-Bin Mailbox
control board
assembly
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