Diagnostic information 2-17
5060-4xx
272 Paper Jam
Clear Paper Path
Leave Job in
Finisher area 5
Primary: Media is jammed in the 5-Bin Mailbox Option.
Open the rear door of option to access the jammed media.
Secondary: If sheets have been accumulated to be stapled
when the jam is detected, the printer alternately flashes the
primary and secondary messages indicating the
accumulated sheets should not be removed during jam
clearing.
Note: When the secondary message is displayed, if the
accumulated sheets are removed the printer will not reprint
these sheets. Also if the print job is completed, the portion of
the job printed after the jam will not be stapled.
If removing the jammed media does not fix the problem, go
to “272 Paper Jam - check bin x” on page 2-81.
280 Paper Jam
Clear Paper Path
Leave sheets in
Finisher area 5
Primary: Media has jammed in the Finisher Option. Open
the finisher option front door to access the jammed pages.
Secondary: If sheets have been accumulated to be stapled
when the jam is detected, the printer alternately flashes the
primary and secondary messages indicating the
accumulated sheets should not be removed during jam
clearing.
Note: When the secondary message is displayed, if the
accumulated sheets are removed the printer will not reprint
these sheets. Also if the print job is completed, the portion of
the job printed after the jam will not be stapled.
If removing the jammed media does not fix the problem, go
to “280 Paper Jam” on page 2-82.
282 Staple Jam
Check Stapler
Remove Job from
Finisher
The stapler device detects a paper jam during normal
stapler operation such as when printing and stapling jobs.
Check stapler are for jam in accumulator or stapler. Remove
stapler cartridge to check for staple jam.
Note: After the error has been cleared, the printer does not
reprint any pages which existed in the accumulator for
stapling.
The following actions can be taken while either the primary
or secondary messages are displayed:
Press Go to initiate priming and resume printing.
User primary
message
User secondary
message
Explanation
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