Action Yes No
Step 9
a Open the output expander sensor cover. Reseat the sensor (media bin
full) connnector.
b Make sure the sensor (media bin full) is aligned and properly seated.
c Remove all obstructions along the flag mechanism. Check if the sensor
flag has no problem moving.
d Check the sensor flag for damage. If damaged, then replace the sensor.
See “Sensor (media bin full) with flag removal” on page 557.
e Reseat the sensor cable J5 on the controller PCBA.
Does the error remain?
Go to step 10. The problem is solved.
Step 10
Open the rear door and check the output expander diverter:
a Check the output expander diverter for damage. Check if there is no
problem moving the diverter.
b Make sure the diverter spring is properly installed.
Is the diverter functional and free of damage?
If the error persists,
then go to step 11.
Replace the output
expander diverter. See
“Output expander
diverter removal” on
page 577.
Step 11
Open the left cover. Reseat the main motor cable J4 on the controller
PCBA.
Does the error remain?
Go to step 12. The problem is solved.
Step 12
Note: The sensor (OE rear door interlock) should be disabled by
blocking the sensor.
Open the rear door. Do a feed test. Enter Diagnostics menu, and then
navigate to:
OUTPUT BIN TESTS > Feed to All Bins
Check if the transport rollers rotate when the test is performed.
Does the main motor make the transport rollers rotate?
Go to step 13. Replace the output
expander main motor.
See “Output expander
main motor removal”
on page 571.
Step 13
a Open the left cover. Reseat the diverter motor cable J6 on the
controller PCBA.
b Remove the two screws from the diverter motor. Pull away the motor,
and then check the pinion gear for damage.
c Do a feed test and check if the diverter motor runs. Enter Diagnostics
menu, and then navigate to:
OUTPUT BIN TESTS > Feed Tests
Select the output bin assigned as the output expander option, and
then select Single.
Is the diverter motor functional and free of damage?
Go to step 14. Replace the output
expander diverter
motor. See “Output
expander diverter
motor removal” on
page 568.
4063
Diagnostic information
206
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