Lexmark MS711 - Page 266

Error code Description Action
345.61 Hardware Error—tray 4 option type unknown Go to “250/550-sheet controller board failure
service check” on page 273.
345.62 Hardware Error—tray 4 product ID unknown Go to “250/550-sheet controller board failure
service check” on page 273.
345.63 Hardware Error—tray 4 sensors are not plugged on
the board
Go to “250/550-sheet controller board failure
service check” on page 273.
345.64 Hardware Error—tray 4 lift plate failed to reach its
home position
Go to “HCIT lift plate failure service check” on
page 276.
371.51 No encoder feedback detected from the output
option 1/output expander main/interface motor.
Go to “Output expander main motor service check”
on page 202.
371.52 Motor stop error—the output option 1/output
expander main/interface motor kept on
running some time after the motor was commanded
to stop.
Go to “Output expander main motor service check”
on page 202.
372.51 No encoder feedback detected from the output
option 2/output expander main/interface motor.
Go to “Output expander main motor service check”
on page 202.
372.52 Motor stop error—the output option 2/output
expander main/interface motor kept on
running some time after the motor was commanded
to stop.
Go to “Output expander main motor service check”
on page 202.
373.51 No encoder feedback detected from the output
option 3/output expander main/interface motor.
Go to “Output expander main motor service check”
on page 202.
373.52 Motor stop error—the output option 3/output
expander main/interface motor kept on
running some time after the motor was commanded
to stop.
Go to “Output expander main motor service check”
on page 202.
375.51 No encoder feedback detected from the output
option 1/high capacity output expander
main/interface motor.
Go to “HCOE main motor jam service check” on
page 156.
375.52 Motor stop error—the the output option 1/high
capacity output expander main/interface motor kept
on running some time after the motor was
commanded to stop.
Go to “HCOE main motor jam service check” on
page 156.
376.51 No encoder feedback detected from the output
option 2/high capacity output expander
main/interface motor.
Go to “HCOE main motor jam service check” on
page 156.
376.52 Motor stop error—the output option 3/output
expander main/interface motor kept on
running some time after the motor was commanded
to stop.
Go to “HCOE main motor jam service check” on
page 156.
377.51 No encoder feedback detected from the output
option 1/mailbox main/interface motor.
Go to “Mailbox failure service check” on page
281.
4063
Diagnostic information
266