Lexmark MS711 - Page 267

Error code Description Action
377.52 Motor stop error—the output option 1/mailbox
main/interface motor kept on running some time
after the motor was commanded to stop.
Go to “Mailbox failure service check” on page
281.
378.51 No encoder feedback detected from the output
option 2/mailbox main/interface motor.
Go to “Mailbox failure service check” on page
281.
378.52 Motor stop error—the output option 2/mailbox
main/interface motor kept on running some time
after the motor was commanded to stop.
Go to “Mailbox failure service check” on page
281.
379.51 No encoder feedback detected from the output
option 3/mailbox main/interface motor.
Go to “Mailbox failure service check” on page
281.
379.52 Motor stop error—the output option 3/mailbox
main/interface motor kept on running some time
after the motor was commanded to stop.
Go to “Mailbox failure service check” on page
281.
381.51 Staple finisher/offset stacker: No encoder feedback
detected from the output option 1/finisher/offset
stacker ejector motor.
Go to “Finisher ejector jam service check” on
page 165.
381.51 Staple, hole punch finisher: No encoder feedback
detected from the output option 1/finisher/offset
stacker ejector motor.
Go to “Finisher (HPU) ejector jam service check” on
page 179.
381.52 Staple finisher/offset stacker: Motor stop error—the
output option 1/finisher/offset stacker ejector motor
kept on running some time after the motor was
commanded to stop.
Go to “Finisher ejector jam service check” on
page 165.
381.52 Staple, hole punch finisher: Motor stop error—the
output option 1/finisher/offset stacker ejector motor
kept on running some time after the motor was
commanded to stop.
Go to “Finisher (HPU) ejector jam service check” on
page 179.
381.54 Staple finisher/offset stacker: No encoder feedback
detected from the output option 1/finisher/offset
stacker main/interface motor.
Go to “Finisher main motor jam service check” on
page 166.
381.54 Staple, hole punch finisher: No encoder feedback
detected from the output option 1/finisher/offset
stacker main/interface motor.
Go to “Finisher (HPU) main motor jam service
check” on page 178.
381.55 Staple finisher/offset stacker: Motor stop error—the
output option 1/finisher/offset stacker
main/interface motor kept on running some time
after the motor was commanded to stop.
Go to “Finisher main motor jam service check” on
page 166.
381.55 Staple, hole punch finisher: Motor stop error—the
output option 1/finisher/offset stacker
main/interface motor kept on running some time
after the motor was commanded to stop.
Go to “Finisher (HPU) main motor jam service
check” on page 178.
381.56 Staple finisher/offset stacker: The output option
1/finisher/offset stacker main/interface motor went
over the normal speed
Go to “Finisher main motor jam service check” on
page 166.
4063
Diagnostic information
267