I do not know my Mitel Voicemail password, what should I do?
First, try using your extension number as it is often the default password. If your mailbox does not have an assigned password, press # to access your mailbox. If these options do not work, contact your voice mail administrator for assistance.
Why can't I change the system greeting on Mitel Voicemail?
Only your voice mail administrator can change the system greeting.
What to do if I get a “Mailbox quota grace limit reached” message on Mitel Voicemail?
If you get a “Mailbox quota grace limit reached” message, it means the voice mail system grace limit has reached its capacity. This feature allows a mailbox to “overfill” beyond normal capacity. When the quota grace limit has been reached, this announcement is played. Contact your voice mail administrator for assistance.
Why am I not receiving e-mail and fax messages in my Mitel Voicemail?
If your mailbox does not have E-Mail Reader, you will not receive e-mail and fax messages. Contact your voice mail administrator to determine if E-Mail Reader is enabled for your mailbox.
I changed my e-mail password. Do I also have to update it for my Mitel Voicemail mailbox?
If you change your e-mail password, you are prompted to update it for E-Mail Reader. See page 16 for additional information about entering your e-mail password.
Why can't I set the number of rings before a call is sent to Mitel Voicemail?
This feature is set by the voice mail administrator.
Why can't I use some Mitel Voicemail features?
Your system may not support the feature, or your voice mail administrator may not have enabled the feature. Contact your voice mail administrator for more information.
Why can't I retrieve deleted messages in Mitel Voicemail?
Your voice mail may have erased your message. After a programmed amount of time has lapsed, voice mail automatically erases all deleted messages. If you attempt to recover a deleted voice message within this time frame but you are unsuccessful, your voice mail system may not have sufficient space available to store deleted messages.
Why does Mitel Voicemail give the wrong response to my voice command?
Several factors affect the system response to voice commands. It is possible that Automatic Speech Recognition (ASR) is not enabled on your system. If your system does not prompt you to “say” a command, ASR is not enabled. See page 1 for additional ASR guidelines.
Why can't I use ASR to enter my E-Mail Reader password on Mitel Voicemail?
To prevent others from overhearing your password, you must use the dialpad buttons to enter your password.
General| Model | Inter-Tel 5000 |
|---|---|
| VoIP Support | Yes |
| Voicemail Storage | Up to 100 hours |
| Manufacturer | Mitel |
| VoIP Protocols | SIP, H.323 |
| Features | conferencing, auto attendant, voicemail |
| Deployment | On-Premise |
| Power Supply | 100-240V AC, 50/60Hz |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Humidity Range | 10% to 95% non-condensing |
| Dimensions | 5.25 inches (13.3 cm) |
| Type | Hybrid IP-PBX |
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