Chapter 5: Installation
Upgrading from CS-5200 v1.x or v2.x to CS-5400 v2.x
Page 5-164 Inter-Tel
®
5000 Installation Manual – Issue 2.4, May 2008
Upgrading from CS-5200 v1.x or v2.x to CS-5400 v2.x
Before performing the following upgrade process and procedures, read “Network Environment
Requirements” on page 5-146 and “Upgrade Assumptions” on page 5-146.
Parts and Materials
To perform the following upgrade process and procedures, you will need:
• 1 – Processor Expansion Card, part no. 580.2020.
• Applicable licensing.
• Personal computer (PC) with Ethernet/Internet connectivity to the Inter-Tel 5000 platform.
• 1 – DB9M to DB9F straight-through cable, part no. 813.1683, packed in the Inter-Tel
Universal RS-232 Kit, part no. 828.1282.
• 1 – DB9F-to-DB9F null modem adapter with hardware (HW) flow control, part no.
804.2605, packed in the Inter-Tel Universal RS-232 Kit, part no. 828.1282.
• Flash drive(s) for backing up the voice mail database, prompts, and received messages.
For lists of tested and validated flash drives, see Table 4-12 on page 4-24.
• PC hard drive or other data storage device for backing up the system database so it can
be restored after upgrading the system.
Processes and Procedures
For some of the tasks in this procedure, refer to the Inter-Tel 5000 Features and Programming
Guide (part no: 580.8006).
To upgrade an Inter-Tel CS-5200 system running v1.x to a CS-5400 running v2.x:
1. Perform a complete Voice Processor save to one or more thumb drives and a database
save to a PC or other adequate data storage device.
2. Run DB Test on the saved database and verify that no problems exist with the database
structure.
3. Use the DB Conversion tool to convert the database to the correct version and system
type. See “Converting a Database from One Version to Another” on page 5-89.
4. Run DB Test on the converted database and verify that the database is intact.
5. Configure the system to point to the correct TFTP server and path and perform an
UpgradeAll to upgrade the system software. See “Upgrading System and Application
Software” on page 5-137.
IMPORTANT
When installing v2.0 or later software, the license must match the
system CPU type. An Inter-Tel CS-5200 system requires a CS-5200
license; an Inter-Tel CS-5400 system requires a CS-5400 license; and,
an Inter-Tel CS-5600 system requires a CS-5600 license.
NOTE
Partial Voice Processor saves are not permitted when upgrading to v2.0 or
later. In v2.0 or later DB Programming, the Voice Processor Save option does
not give the user a choice of items to save.
NOTICE
Possible Data Corruption. Do not unplug the chassis when the system is in the
process of upgrading because the Norflash package is migrating at this time.
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