Chapter 1: Inter-Tel 5000 v2.4 New Features
Version 2.4 Content Summary
Page 1-2 Inter-Tel
®
5000 Installation Manual – Issue 2.4, May 2008
Version 2.4 Content Summary
This section describes changes made in Inter-Tel 5000 v2.4, which is to support the Mitel
®
5212, 5224, 5340, and 5440 (5000 series) Internet Protocol (IP) endpoints. The Mitel IP
endpoints are full-feature, dual port endpoints that provide voice communication over an IP
network. For more information about Mitel IP endpoint features, refer to the following user
guides:
• Mitel Model 5212/5224 User Guide (part number 550.8122)
• Mitel Model 5330/5340 User Guide (part number 550.8123)
Version 2.4 supports the following accessories for the Mitel 5000-series IP endpoints:
• Mitel Gigabit Ethernet Stand (part number 51009841)
• Mitel Wireless Local Area Network (LAN) Stand (part number 51009840)
Contact your local provider for more information about supported accessories.
Refer to the Inter-Tel 5000 Features and Programming Guide (580.8006) for additional
information.
Updated Manual Information
Throughout this manual, “change bars” like the one next to this paragraph have been placed in
the margins. This indicates information is new or has been revised since the previous
publication of the Inter-Tel 5000 Installation and Maintenance Manual, Issue 2.3, September
2007.
Mitel and Inter-Tel IP Endpoint Differences
The following are differences in behavior between Mitel IP endpoints Inter-Tel IP endpoints.
• When using a Mitel IP endpoint, you cannot use the handset or speakerphone when the
endpoint is in Headset Mode. Inter-Tel endpoints allow you to use the handset or
speakerphone when the endpoint is in Headset Mode.
• Mitel IP endpoints automatically save volume levels (you do not have to press the center
of the Volume button to save volume levels as with Inter-Tel endpoints). Also, saved
volume levels do not return to the default state after using the feature (Inter-Tel endpoints
return to the default volume levels after use if you do not press the center of the Volume
button to save the volume level).
• The Model 5212 uses half-duplex audio when using the speakerphone (both parties
cannot talk at the same time).
• Mitel IP endpoints register input when buttons are released. Inter-Tel IP endpoints register
input when buttons are pressed.
• Mitel IP endpoints can display 20 characters on each display line—Inter-Tel IP endpoints
display 16 characters.
• Mitel IP endpoints have a different set of ring tones than Inter-Tel endpoints.
• Mitel IP endpoints do not have external speaker activation tones when feature buttons are
pressed (for example, DND, Redial, Outgoing)—Inter-Tel endpoints do.
• Mitel IP endpoints have different feature error alert tones (for example, when an incorrect
feature code is entered). Inter-Tel IP endpoint alert tones resemble a “busy signal.” Mitel
IP endpoints use four short tones for error alerts.
• The feature splash tone on Mitel IP endpoints (the tone heard on the handset when
features are activated) interrupts the voice audio stream. For example, when on a call with
an Inter-Tel IP endpoint, some features notify the user that the feature has been activated
with a tone. When this occurs on an Inter-Tel IP endpoint, the tone and the audio stream
are heard at the same time (the tone is in the “background”). On a Mitel IP endpoint,
feature activation tones supersede (interrupt) the audio stream.
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