Clear an original jam on the scanner
Introduction
When an original jam occurs on the scanner, the message 'Scanner original jam' appears
on the user panel. You must remove the original from the scanner.
If an original jam occurs often:
•
Check if you use the correct type of original.
•
Check if you must use a carrier sheet.
•
Check if the original is damaged before you insert it.
How to remove a jammed original
1.
Use both hands to push up the left and right scanner open levers (5) to fully open the
scanner top cover (4).
A locking mechanism prevents the scanner top cover from closing.
2.
Remove the original.
Pull the original from the scanner or from the originals exit at the front.
3.
Press the scanner top cover down gently with both hands to close it.
Note:
Check that the left and right scanner open levers are locked into position.
4.
Make the original smooth and feed the original.
Chapter 9 - Solve problems 345
Clear an original jam on the scanner
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