Prepare a Component for Return to Oracle
2.
If the replacement included safety covers on the connectors, install the covers
on the component that you are returning.
Caution - You are required to properly install connector covers to prevent additional damage
during shipping and aid Oracle in determining how the component failed. Ensure that connector
covers are fully engaged and centered over connectors.
3.
In the shipping container that contained the replacement component:
a.
Using the same material used to pack the replacement component, position
the component so that it is not free to move.
b.
Add any required paperwork or other documentation in the container.
c.
Except when packing CMIOUs, include any tools that were loaned to you by
Oracle. Do not place tools inside a container that is being used to return a
CMIOU.
4.
Close the shipping container and seal it with the packaging tape supplied by
Oracle.
5.
Apply the shipping label to the shipping container.
6.
Notify Oracle or an authorized shipper that the carton container is ready for
pickup.
Preparing for Service 65
To Next Page
Loading...
Need help?
General