3: Troubleshooting Components Troubleshooting
52
Table 9 Battery Troubleshooting
Symptom Possible Causes Possible Solutions
• Battery power indicator displayed in the Battery
Status area shows less than 90% capacity.
• Fewer than five battery fuel LEDs are on.
The battery charge is
low
• Charge the Battery.
Battery does not seem to be charging. AC power is not
present
• Check that the AC Power indicator is lit and
the Battery Charging indicator is flashing
• Replace the I/O Assembly
• Replace the Power Supply Assembly
Bad electrical contact Reinsert the Battery. Push until you hear it
click into place. Make sure that the battery
indicator and AC lights on.
External Power Indicator is off even though the
AC power is connected.
No power in the
outlet
Check the AC Power outlet
AC power supply is
disrupted
• Replace the I/O Assembly
• Replace the Power Supply Assembly
• Battery fuel gauge LEDs are on, but the device
shuts down when powered by the battery alone.
• Battery fuel gauge LEDs are off or blinking
even after the battery has been charged for
several hours.
• The General Status area does not recognize the
battery (the icon remains )
Faulty Battery Replace the Battery
Faulty Therapy PCA • Try the Battery in another device. If there
are no problems with the Battery, then
replace the Therapy PCA, otherwise replace
the Battery.
• Replace Battery PCA.
message
*
The Battery has
reached end of life.
Discard or recycle the Battery
message
*
Loss of AC power • Acknowledge
• Check AC power connection
• Replace the Power Supply Assembly
or
message
*
in the Battery Status area
Low Battery Charge the Battery
Automated Test Summary result
message Communication
between the device
and the battery fails
• Replace the Battery
• Replace the Battery PCA
• Replace the Therapy PCA
message Out-of-range voltage
detected
• Replace the Battery
• Replace the Power Supply Assembly
message • Replace the Battery
• Replace the Power Supply Assembly
• Replace the Clock Battery
• Replace the Processor PCA
message The Battery cannot
charge the Capacitor
Replace the Battery
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