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Philips Efficia DFM100
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3: Troubleshooting Components Troubleshooting
52
Table 9 Battery Troubleshooting
Symptom Possible Causes Possible Solutions
Battery power indicator displayed in the Battery
Status area shows less than 90% capacity.
Fewer than five battery fuel LEDs are on.
The battery charge is
low
Charge the Battery.
Battery does not seem to be charging. AC power is not
present
Check that the AC Power indicator is lit and
the Battery Charging indicator is flashing
Replace the I/O Assembly
Replace the Power Supply Assembly
Bad electrical contact Reinsert the Battery. Push until you hear it
click into place. Make sure that the battery
indicator and AC lights on.
External Power Indicator is off even though the
AC power is connected.
No power in the
outlet
Check the AC Power outlet
AC power supply is
disrupted
Replace the I/O Assembly
Replace the Power Supply Assembly
Battery fuel gauge LEDs are on, but the device
shuts down when powered by the battery alone.
Battery fuel gauge LEDs are off or blinking
even after the battery has been charged for
several hours.
The General Status area does not recognize the
battery (the icon remains )
Faulty Battery Replace the Battery
Faulty Therapy PCA Try the Battery in another device. If there
are no problems with the Battery, then
replace the Therapy PCA, otherwise replace
the Battery.
Replace Battery PCA.
 message
*
The Battery has
reached end of life.
Discard or recycle the Battery
 message
*
Loss of AC power Acknowledge
Check AC power connection
Replace the Power Supply Assembly

or 
message
*
in the Battery Status area
Low Battery Charge the Battery
Automated Test Summary result
 message Communication
between the device
and the battery fails
Replace the Battery
Replace the Battery PCA
Replace the Therapy PCA
 message Out-of-range voltage
detected
Replace the Battery
Replace the Power Supply Assembly
 message Replace the Battery
Replace the Power Supply Assembly
Replace the Clock Battery
Replace the Processor PCA
 message The Battery cannot
charge the Capacitor
Replace the Battery
* In your local language

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