Philips Efficia DFM100 - Page 63

Components Troubleshooting 3: Troubleshooting
53
Figure 41 Power and Battery Troubleshooting Flowchart
Table 10 Battery Diagnostic with the Hardware Error Log
Numeric ID Info String Possible Cause Suggested Solutions
 
Test is not completed in time. Run Op Check
 
Battery communication failure Replace Battery
 
Battery low Charge Battery
 
Battery is no longer usable Replace Battery
 
Battery low Charge Battery
 
SOM PCA failure during
Battery test
Replace SOM PCA
Efficia DFM100 does not turn on,
keep shutting down and restarting
Plug the device into a
working power outlet
Insert partially charged battery,
hear it click into place,
keep AC power connected, wait
for one minute
Replace faulty
battery
No
Yes
Check / replace:
• 34-pin Processor-Therapy ribbon cable
• Therapy PCA
Is
Battery Charging
indicator on
or flashing?
No
Is the AC
light on the front
panel lit?
Yes
No
Does
the device turn on?
Yes
Check / replace:
• SOM PCA
• Processor PCA
Check / replace:
• Battery PCA connectors
• Therapy PCA
No
Try
the battery in
another device.
Does it work?
Yes
Run Op Check.
Replace the battery if
directed.