Error Codes
D649 30 SM
Code Meaning Suggested Cause/Action
13-17
SIP user name registration
error
Double registration of the SIP user name.
Capacity for user-name registration in the SIP
server is not sufficient.
13-18 SIP server access error
Incorrect initial setting for the SIP server.
Defective SIP server.
13-24 SIP authentication error
Registered password in the device does not
match the password in the SIP server.
13-25 Network I/F setting error
IPV4 is not active in the active protocol setting.
IP address of the device is not registered.
13-26
Network I/F setting error at
power on
Active protocol setting does not match the I/F
setting for SIP server.
IP address of the device is not registered.
13-27 IP address setting error IP address of the device is not registered.
14-00 SMTP Send Error
Error occurred during sending to the SMTP
server. Occurs for any error other than 14-01
to 16. For example, the mail address of the
system administrator is not registered.
14-01 SMTP Connection Failed
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
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